Human Resources Specialist (Employee Benefits)

Defense Logistics Agency•Whitehall, OH

About The Position

Selected applicants serve as entry-level trainees in the DLA Pathways to Career Excellence (PaCE) Program, performing progressively responsible Human Resources Specialist (Employee Benefits) functions while receiving formal and on-the-job training. In a developmental capacity, under the guidance of a higher-graded specialist or supervisor, the position provides the full range of employee benefits services to customers. The specialist administers Federal benefits programs, advises employees and family members about benefits, processes benefit applications and supporting documentation, and resolves customer problems by explaining applicable laws, regulations, and policies or coordinating with customers and other personnel. The vacancy is at the GS-07 level and is filled under DOF; the announcement may also be used to fill similar vacancies within DO.

Requirements

  • Must be a U.S. citizen.
  • For GS-07 qualification through experience, possess one year of specialized experience equivalent to GS-05 in the Federal service, military, or private sector. Creditable experience includes reviewing and processing human resources documentation; applying rules, regulations, or procedures to HR assignments; supporting customers and specialists on benefits programs; completing routine benefits-related personnel actions; and providing employees information about benefits programs.
  • Applicants must meet applicable eligibility requirements, including time-in-grade for General Schedule positions, time-after-competitive appointment, minimum qualifications, and other regulatory requirements by the announcement closing date.
  • Education used to meet qualifications must be from a college or university accredited by an organization approved by the U.S. Department of Education; transcripts or other supporting documentation must be submitted.
  • To substitute education for specialized experience, possess a bachelor's degree from an accredited institution and meet Superior Academic Achievement through class standing, qualifying GPA, or membership in a national scholastic honor society.
  • Alternatively, possess at least one full year of graduate-level study, or a master's or higher degree in a field providing relevant knowledge and skills, such as Human Resources, Business Administration, or another business-related field.
  • A qualifying combination of post-high-school education and experience may be used to meet GS-07 requirements under the stated percentage calculation.
  • Male applicants born after December 31, 1959, must be registered with or exempt from Selective Service.
  • Appointment is subject to a favorable suitability or fitness determination where reciprocity cannot be applied; an unfavorable background check may be grounds for removal.
  • Selectees need a REAL ID or other acceptable identification documents to access certain federal facilities.
  • Employees must refrain from illegal drug use on and off duty. The position may require drug testing; designated employees are subject to random testing, and a negative result must be received by HR within 30 calendar days after the start date.
  • The position is non-exempt under the Fair Labor Standards Act and is not in a bargaining unit.

Responsibilities

  • Provide the full range of employee benefits services to serviced customers.
  • Administer Federal benefits programs, including retirement plans, survivors’ benefits, health benefits, life insurance, long-term care insurance, and the Thrift Savings Plan.
  • Administer and advise employees and family members on CSRS, CSRS Offset, and FERS.
  • Provide guidance on the Federal Employees Health Benefits Program, Federal Employees Group Life Insurance Program, Federal Long Term Care Insurance Program, Federal Employees Dental/Vision Program, and Federal Flexible Spending Account program.
  • Process applications for Employee Benefits Programs, ensure required documentation is included, and request additional information when needed.
  • Resolve problems by explaining applicable laws, regulations, or policies and coordinating with customers and private-sector, federal, or nonfederal personnel.
  • Complete routine personnel actions relating to benefits programs and provide information and support to employees, customers, and other specialists on benefits programs.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and eligibility.
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