Human Resources Shared Services Specialist
About The Position
Our HR Shared Services Specialist I will support basic HR service center operations by performing routine tasks and responding to straightforward employee inquiries. We are looking for an HR Shared Services Specialist I who will: Responds to employee questions using standard scripts and guidelines to ensure consistent communication. Completes onboarding tasks such as document collection and data entry to support new hire integration. Maintains HRIS records by entering basic employee data to ensure system accuracy. Assists with employment form completion by following established procedures to support compliance. Provides basic benefits information by referencing FAQs and policy documents to help employees understand options. Routes complex inquiries to senior team members using escalation protocols to ensure timely resolution. Supports payroll processing by verifying timecard data to help ensure accurate compensation. Organizes HR files using naming conventions and retention schedules to maintain document integrity. Learns HR policies and procedures through training and shadowing to build foundational knowledge.
Requirements
- Bachelor’s degree or equivalent experience
- Basic understanding of HR principles and terminology
- Ability to follow detailed instructions and standard operating procedures
- Strong attention to detail and accuracy in data entry
- Customer service orientation with clear communication skills
Responsibilities
- Responds to employee questions using standard scripts and guidelines to ensure consistent communication.
- Completes onboarding tasks such as document collection and data entry to support new hire integration.
- Maintains HRIS records by entering basic employee data to ensure system accuracy.
- Assists with employment form completion by following established procedures to support compliance.
- Provides basic benefits information by referencing FAQs and policy documents to help employees understand options.
- Routes complex inquiries to senior team members using escalation protocols to ensure timely resolution.
- Supports payroll processing by verifying timecard data to help ensure accurate compensation.
- Organizes HR files using naming conventions and retention schedules to maintain document integrity.
- Learns HR policies and procedures through training and shadowing to build foundational knowledge.
Benefits
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
