Human Resources Services Administrator

Advanced Medical Solutions•Calgary, AB

About The Position

The HR Services Administrator provides administrative support in all functional areas of HR with an emphasis on post-offer recruitment activities and HRIS administration. This role supports AMS operations by creating and maintaining employee records throughout the entire employee lifecycle in the HRIS and serves as the first point of contact for HR related queries. Advanced Medical Solutions is a leading provider of emergency medical transportation and healthcare services, specializing in air and ground ambulance operations across remote and industrial regions. As part of a global organization, we are committed to delivering exceptional patient care and operational excellence in challenging environments.

Requirements

Minimum of 1 year of experience in HR or administration
Degree or diploma in Human Resources or a related field
High attention to detail
Intermediate MS Office 365, specifically Outlook, Excel, and Word
Comfortable giving presentations
Clear communication, both written and oral
Ability to practice discretion while working with sensitive and private information

Nice To Haves

CPHR designation or a CPHR candidate
Customer service experience
Comfortable with change and able to adapt to changing priorities

Responsibilities

Ensure seamless post-offer recruitment from onboarding to deployment
Own AMS Onboarding program, ensuring new hires feel welcome and supported throughout the onboarding process
Collect, upload, and track all necessary documentation, pre-employment verifications, background checks, etc.
Coordinate and communicate with payroll, education, travel, and operations managers to ensure seamless integrations and deployment of all new hires.
Create and maintain employee records in UKG
Electronically file and update employee licensures and certifications
Regularly audit HR data housed in the HRIS and process improvements to increase the productivity of HR users
Maintain and update background processes within the HRIS
Configure HRIS to collect required data
Identify areas of improvement in the utilization of HRIS
Maintain up-to-date policies, ensure mandatory policies are signed and tracked and all general policies are available to all employees throughout AMS
Administer all AMS group benefits programs, including enrollments and terminations
Administer the WSCC disability management program, completing employer disability claims, and administering return to work programs
Process ECFs in a timely manner, ensuring employee data reflects the most accurate data in real time regarding status changes, transfers, and terminations
Alert employees and managers when an employee is missing files or when mandatory certifications are expired/expiring
Establish and maintain strong service-oriented relationships with AMS management and staff, referring queries to appropriate stakeholders as needed
Ad hoc HR projects as requested.