Human Resources Representative

Saint Francis Health System • Indianapolis, IN

6d • Onsite

About The Position

The Human Resources Representative is the first point of contact for human resources inquiries across the health system. The role provides information or takes appropriate action to resolve, refer, or escalate issues to the appropriate team members, and is accountable for delivering high-quality service through the HR Shared Services department.

The position supports recruitment, compensation, employee relations, and benefits. It handles inquiries and updates, data entry and verification, discrepancy research, records and database maintenance, reception and appointment scheduling, and departmental projects. The role is based at the Human Resources Service Center on the Yale Campus in Tulsa, Oklahoma, and follows a Monday–Friday schedule from 7:00 a.m. to 4:30 p.m.

Requirements

• High school diploma or GED.
• Minimum 2 years of related experience.
• Demonstrated ability to maintain a high degree of confidentiality.
• Working knowledge of Microsoft Office, other applicable applications including Workday, and Human Resources policies and procedures.
• Effective interpersonal, written, and oral communication skills.
• Excellent customer service skills.
• Ability to organize and prioritize work effectively and efficiently.
• Ability to be detail oriented, including when examining numerical data.
• Ability to manage time effectively to complete assigned projects on time.

Responsibilities

• Answer and respond to inquiries about questions, concerns, status updates, and changes supporting recruitment, compensation, employee relations, and benefits.
• Enter data in appropriate applications using established practices and guidelines; obtain and verify required information and approvals, follow up on missing information, and communicate with applicable parties.
• Research discrepancies in work performed to support timely and accurate processing with appropriate approvals.
• Maintain files and filing systems, and accurately document detailed information about interactions with candidates, employees, former employees, and retirees as needed.
• Perform reception duties, including greeting customers, answering and initiating phone calls, following up to resolve customer needs, and providing appointment scheduling support as needed.
• Maintain database information, process data updates and entries, and provide tracking for reporting purposes.
• Assist with departmental projects such as Open Enrollment, benefits and recruitment fairs, performance evaluations, and other special assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED