Human Resources Partner (Generalist)

Goodwill Brand•Winston-Salem, NC

13d

About The Position

The HR Partner serves as a trusted resource to employees and leaders across Goodwill Industries of Northwest North Carolina, providing hands-on support across a broad range of Human Resources functions. The role partners with HR team members and operational leaders on employee relations, total rewards, recognition, talent acquisition, onboarding, HR systems, compliance, training, and process improvement. It balances core operational responsibilities with flexible cross-functional assignments based on organizational priorities and team capacity. Through collaboration and responsive service, the position strengthens consistent HR support across the organization while developing knowledge and experience for future HR and leadership opportunities. Goodwill Industries of Northwest North Carolina is a 501(c)(3) nonprofit headquartered in Winston-Salem, North Carolina. The organization employs more than 1,100 team members and operates 52 retail stores, 28 career centers, and attended donation centers across a 31-county territory.

Requirements

Bachelor’s degree in HR, Business, or a related field.
At least 5 years of progressive HR experience.
Ability to independently manage a broad range of HR responsibilities and serve as a trusted resource to employees and leaders.
Strong working knowledge of HR practices, employment compliance, employee relations, performance management, recruiting, and benefits.
Ability to build collaborative relationships, coach and support leaders, manage competing priorities, exercise sound judgment, and follow issues and projects through to resolution.
Strong communication, critical-thinking, problem-solving, organizational, and documentation skills.
Proficiency in Microsoft Office Suite and HR technology.
Valid driver’s license, access to a personal vehicle, and ability to travel up to 75%.

Nice To Haves

Advanced coursework in HR, Business, or a related field.
SHRM-CP or PHR certification.
UKG experience.
Bilingual Spanish skills.

Responsibilities

Support Employee Relations and the HR Hotline by triaging employee questions, handling routine employee relations matters, and coordinating escalations when appropriate.
Assist with investigations and advise leaders on HR processes.
Develop supportive relationships with DGR, Mission Advancement, and Administration leaders, providing guidance and counsel on daily issues.
Coordinate and support team member recognition programs, communications, and related HR program activities.
Assist with benefits questions, wellness initiatives, employee education, and WOLIBA-related activities.
Document, streamline, and improve HR processes, procedures, tools, and employee-facing resources.
Facilitate live training sessions and support LMS training creation in partnership with the Organizational Development team.
Assist with recruiting, candidate screening, interview coordination, selection processes, and hiring-manager support.
Partner with HR and Organizational Development teams to improve the onboarding experience across the territory.
Facilitate HRIS transactions and support UKG testing, data integrity, system enhancements, reporting, and selected workflows.
Perform other duties as assigned.

Benefits

Paid Time Off (PTO)
Money Purchase Pension Plan
403(b) Retirement Savings Plan
Employee Assistance Program
Free Telehealth
Employee Referral Program
Quarterly Incentive Programs (for retail positions)
Corporate Discount Programs
Medical Insurance (for full-time team members working 30 or more hours per week)
Prescription Coverage (for full-time team members working 30 or more hours per week)
Dental and Vision Coverage (for full-time team members working 30 or more hours per week)
Flexible Spending Accounts for medical and dependent care (for full-time team members working 30 or more hours per week)
Short- and Long-Term Disability (for full-time team members working 30 or more hours per week)
Life Insurance (for full-time team members working 30 or more hours per week)
Tuition Reimbursement (for full-time team members working 30 or more hours per week)
Professional development and opportunities for internal career growth