Human Resources Operations Coordinator
About The Position
The HR Operations Coordinator independently administers assigned Human Resources operations across the employee lifecycle and serves as a primary operational resource for employees and managers. The role owns defined HR processes, evaluates non-routine issues, develops practical solutions, and exercises discretion in applying established policies and procedures. Core areas include onboarding and offboarding, HRIS data integrity, benefits and leave coordination, recruiting operations, compliance support, audits, reporting, and continuous improvement. The position handles sensitive information and matters that may affect employee experience, legal compliance, payroll, benefits, and business operations.
Requirements
- Associate degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
- Three years of progressive HR operations, benefits, recruiting, payroll, leave, compliance, or related experience.
- Demonstrated experience independently managing HR processes and resolving non-routine operational issues.
- Working knowledge of employee recordkeeping, I-9/E-Verify, confidentiality, and foundational employment practices.
- Proficiency with Microsoft 365, including Excel, Outlook, Word, Teams, and SharePoint.
- Strong written communication, organization, analytical ability, accuracy, and follow-through.
Nice To Haves
- Bachelor’s degree in Human Resources, Business, or a related field.
- ADP or comparable HRIS experience.
- Experience with benefits administration, leave coordination, HR audits, workflow automation, or multi-state operations.
- aPHR, PHR, or SHRM-CP certification, or active progress toward certification.
- Experience in a technology, professional services, or geographically dispersed organization.
Responsibilities
- Own employee lifecycle transactions and workflow completion, including hires, promotions, transfers, compensation changes, reporting changes, status changes, and separations.
- Maintain ADP and connected HR records; investigate discrepancies, determine appropriate corrections, and coordinate resolution with payroll, managers, or vendors.
- Produce recurring HR reports, maintain documentation standards, and conduct periodic data and personnel-file audits.
- Coordinate end-to-end onboarding and offboarding, including required documentation, background screening, I-9/E-Verify, benefits handoffs, internal notifications, accounts, equipment, and records.
- Identify exceptions or incomplete requirements, assess risk and urgency, and coordinate resolution with the Director of Human Resources.
- Administer routine benefits and leave processes, qualifying life events, open enrollment support, employee communications, vendor follow-up, and documentation tracking.
- Maintain compliance calendars, policy acknowledgements, postings, audit materials, and required employment records.
- Research non-routine questions, interpret plan or policy requirements, and escalate material legal, financial, or employee-relations risk.
- Manage approved job postings, interview logistics, candidate communications, reference checks, pre-employment requirements, offer documentation, and handoff to onboarding.
- Monitor process timeliness and candidate experience and implement approved improvements to recruiting workflows.
- Own HR trackers, templates, SharePoint resources, standard work, and selected automation initiatives.
- Evaluate recurring process issues, develop solutions and implement approved improvements.
- Serve as a trusted first point of contact for employees and managers while maintaining confidentiality and sound judgment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
