Human Resources Coordinator
About The Position
TileBar is seeking an HR Operations Coordinator to support the systems, processes, and data that keep HR operations running smoothly. The coordinator serves as a resource for employees and managers, maintains accurate information in Dayforce, and turns HR data into useful reporting for leaders and business partners. The role reports to the Total Rewards and Analytics Manager and may support other department areas, including Learning and Development and Recruiting. The successful candidate is detail-oriented, comfortable managing employee questions and recurring processes, able to work independently, and knows when to escalate issues. This hybrid position is based at TileBar’s Flatiron headquarters in New York, NY, with at least three days onsite per week and the remainder remote.
Requirements
- At least 2 years of experience in HR operations, HR coordination, or a related role.
- Strong attention to detail and ability to manage multiple requests while tracking follow-up.
- Confidence working with HR systems and data.
- Strong Excel skills and interest in using data to answer questions and solve problems.
- A proactive, process-minded approach, including identifying unclear or inefficient processes and taking steps to improve them.
- Ability to work autonomously, protect confidential information, and appropriately escalate sensitive or complex matters.
- Clear, helpful communication with employees, leaders, Finance, and external partners.
- Ability to demonstrate TileBar’s Talent Standards: Results Ownership & Accountability, Collaboration & Team Contribution, Organizational Mindset, Adaptability & Continuous Improvement, and Judgment & Problem Solving.
Nice To Haves
- Experience with Dayforce is strongly preferred.
Responsibilities
- Respond to employee and manager questions about HR processes, policies, benefits, and systems; document requests in the ticketing platform, track progress, and follow up in a timely manner.
- Support employee lifecycle processes, including onboarding, job and organizational changes, and offboarding.
- Maintain accurate employee records and handle sensitive information with care and discretion.
- Identify recurring questions and process gaps and help create clearer resources and more efficient workflows.
- Serve as a key resource for Dayforce, helping users navigate the system, troubleshoot issues, and maintain data quality.
- Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, particularly in response to Finance requests.
- Use Excel to organize, reconcile, and analyze data; investigate discrepancies and explain findings clearly.
- Assist with annual open enrollment, employee communications, enrollment questions, and coordination with the benefits broker and vendors.
- Review and reconcile benefits invoices, research discrepancies, and coordinate resolutions with vendors and internal partners.
- Support the annual compensation planning cycle through data preparation, system administration, reporting, and follow-up with leaders.
- Help HR leadership research market data and maintain compensation structures, job information, and pay bands.
- Partner with HR and Finance to ensure headcount, organizational, benefits, and compensation data are accurate and aligned.
Benefits
- 401(k) with Company Match
- Flexible Spending Account
- Health, Dental and Vision Insurance
- Company-Paid Life & AD&D Coverage
- Company-Paid Telehealth Program
- Supplemental Health Benefits
- Company-Paid Disability Insurance
- Pet Health Insurance & Wellness Plan
- Employee Assistance Program
- Paid Time Off and Personal Days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
