Human Resources Manager

Northeast Independent Living Program IncLawrence, MA
$75,000 - $85,000

About The Position

The Human Resources Manager is responsible for leading and executing day-to-day HR operations while providing guidance to leadership on employee relations, compliance, and organizational HR practices. This role blends hands-on HR management with oversight of key HR functions to support a consistent and well-functioning workplace.

Requirements

  • Bachelor’s degree in Human Resources or related field, or equivalent experience
  • 5+ years of progressive HR experience with strong focus on employee relations and compliance
  • Strong working knowledge of Massachusetts and federal employment laws
  • Experience managing FMLA, PFML, and ADA processes
  • Experience with HRIS systems, ADP Workforce Now preferred
  • Ability to work independently while supporting leadership needs
  • Strong organizational, documentation, and communication skills

Nice To Haves

  • HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred
  • Preference may be given to qualified candidates who self-identify as having a disability, in accordance with our mission and federal CIL requirements

Responsibilities

  • Manage day-to-day HR operations, ensuring consistency, compliance, and follow-through
  • Lead the recruitment process including sourcing, interviewing, hiring, and onboarding
  • Serve as the primary resource for employee relations, including coaching managers and supporting disciplinary processes
  • Guide performance management practices, including documentation, corrective action, and performance improvement planning
  • Ensure compliance with all applicable federal and Massachusetts employment laws and regulations
  • Oversee and support leave administration including FMLA, PFML, and ADA processes
  • Administer employee benefits programs including health, dental, and retirement plans
  • Maintain and update job descriptions, organizational charts, and HR records
  • Support leadership with workforce planning and staffing needs
  • Review and improve HR policies, procedures, and internal workflows
  • Maintain accurate, organized, and audit-ready personnel documentation
  • Lead or support HR-related projects and initiatives as needed
  • Other duties as assigned by supervisor
  • Maintain confidentiality of all employee and organizational information
  • Build and maintain effective working relationships across all levels of the organization
  • Communicate clearly and professionally in verbal, written, and electronic formats
  • Partner with leadership to support a consistent and fair employee experience
  • Provide guidance and support to managers on HR practices and expectations
  • Contribute to a collaborative and accountable work environment
  • Support a positive and compliant workplace environment
  • Demonstrate strong organizational skills and follow-through
  • Participate in ongoing learning and professional development
  • Provide guidance and informal coaching to managers and staff as needed

Benefits

  • $1,000 sign-on bonus
  • $100 Gas Card
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