Human Resources Manager

CARING HANDS HOME HEALTH INC•Greensboro, NC

About The Position

Caring Hands Home Health is seeking an experienced Human Resources Manager to lead and strengthen its HR function as the organization grows. This hands-on leadership role oversees the full employee lifecycle, including talent acquisition, onboarding, benefits, employee relations, performance management, compliance, leave administration, retention, HR systems, and workforce planning. The HR Manager partners with leadership and department managers to ensure the organization has the people, policies, processes, and HR infrastructure needed to support employees, clients, and continued growth. The role leads day-to-day HR operations, manages and supports Talent Acquisition staff, maintains employment documentation and HR policies, administers benefits and leave programs, and guides managers through employee relations and performance matters. It also uses HR technology and workforce data to improve efficiency, monitor trends, and support organizational planning.

Requirements

3–5 years of progressive Human Resources experience with responsibility across multiple HR functions.
Strong experience in employee relations, performance management, benefits administration, and employment compliance.
Working knowledge of federal and North Carolina employment requirements.
HRIS experience required.

Nice To Haves

Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Organizational Leadership, or a related field.
HR leadership or management experience.
Paylocity experience.
Healthcare, home care, senior care, or other high-volume workforce experience.
SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification.

Responsibilities

Lead day-to-day HR operations and ensure consistent HR practices across the organization.
Oversee recruitment, hiring, onboarding, and workforce planning for field and administrative positions.
Manage and support Talent Acquisition staff and monitor recruiting effectiveness.
Maintain compliant personnel records, credentials, employment documentation, policies, and employee acknowledgments.
Oversee employee benefits, including enrollment, eligibility, open enrollment, retirement plans, and coordination with benefit vendors.
Administer PTO and applicable leave programs, including FMLA, ADA and accommodation processes, and workers' compensation coordination.
Manage employee relations, workplace investigations, complaints, attendance concerns, policy violations, and other employment matters.
Guide managers through coaching, corrective action, performance improvement, documentation, and termination processes.
Develop and maintain effective performance management processes.
Monitor employee turnover, retention, absenteeism, and other workforce trends and recommend improvements.
Conduct or oversee exit interviews and identify opportunities to improve employee engagement and retention.
Maintain and update HR policies, procedures, job descriptions, and HR workflows.
Maximize the use of Paylocity and other HR technology to improve efficiency and reduce unnecessary manual processes.
Track and report HR metrics such as turnover, vacancies, time-to-fill, new-hire retention, compliance, and workforce trends.
Support leadership with organizational structure, compensation, employee development, and succession planning.