Human Resources Intern

Leader Dogs For The Blind•Rochester Hills, MI

About The Position

The Human Resources Intern provides broad administrative support to the Human Resources department at Leader Dogs for the Blind, an international organization based in Rochester Hills, Michigan. The role supports recruiting and onboarding, HR records and information systems, benefits and leave administration, payroll and timekeeping inquiries, scheduling, HR projects, and data compilation. The position may require working on campus when management deems it necessary. The intern should be comfortable around dogs in an office environment and may perform general public relations duties, such as giving tours and answering questions.

Requirements

Be pursuing a degree in Human Resources, Business, or a related field at an accredited college or university.
Demonstrate excellent interpersonal and customer service skills.
Be able to maintain files and organize items logically, and operate most office equipment.
Have excellent oral and written communication skills, strong organizational skills, and attention to detail.
Be proficient with databases and have excellent computer skills.
Be proficient with the latest version of Microsoft Office products, including Word, PowerPoint, Outlook, and Excel.
Be able to work under pressure, handle multiple priorities, meet deadlines, and work independently with little or no supervision.
Exercise sound business judgment and professional conduct, understand and follow business ethics and standards, and maintain confidentiality in all duties.
Be comfortable working around dogs in an office environment.
Be able to establish and maintain professional, productive, and courteous interactions with employees, volunteers, donors, clients, and other constituents, respond appropriately to feedback, and contribute to positive teamwork.
Be able to communicate and exchange accurate information frequently using methods including in-person communication, telephone, and email.
Be occasionally able to lift and move up to 25 pounds.

Responsibilities

Coordinate incoming communications from internal and external constituents by telephone, email, and in person; respond to and triage needs as necessary.
Assist with all aspects of recruiting and onboarding paid team members using established guidelines and procedures.
Maintain Human Resource Information System records, employment files, and other records in compliance with laws, regulations, best practices, and department procedures.
Compile data and respond to requests for information as appropriate.
Participate in coordinating health and welfare benefits, including COBRA, FMLA and other leaves of absence, disability, paid time off, and workers’ compensation.
Prepare PowerPoint presentations, handouts, Excel documents, and other materials as directed.
Assist team members with payroll and timekeeping issues.
Schedule meetings and appointments and assist with coordinating events.
Assist with special projects for the Human Resources department.
Compile HR data and metrics and provide data as needed.
Perform other duties as assigned.
Perform general public relations duties on behalf of Leader Dog, including giving tours, answering general questions, and representing the organization professionally and courteously.