Human Resources Generalist (Bilingual/Spanish)

The Original Cakerie•Newburyport, MA

4d•Onsite

About The Position

Dessert Holdings is seeking a Human Resources Generalist to support its facility in Newburyport, Massachusetts. The role provides comprehensive employee support, with a focus on HR operations, payroll and benefits administration, employee relations, and day-to-day employee assistance. The ideal candidate is approachable, organized, customer-service driven, and administratively strong in HR processes and compliance. The Human Resources Generalist is a first point of contact for employee questions and provides support for recruiting, temporary staffing coordination, payroll and HR administration, onboarding and offboarding, benefits, employee records, compliance, reporting, and employee relations. The role also supports HR initiatives and communications in a unionized work environment and participates in projects to improve processes and employee engagement. The person in this role may need to adjust their schedule periodically to support shift workers by arriving early or staying later. Dessert Holdings is a collection of premium dessert companies and brands. It is owned by Bain Capital, headquartered in St. Paul, Minnesota, and employs more than 3,400 people across ten manufacturing facilities. The company is continuing its rapid growth.

Requirements

Bachelor's degree from an accredited university in Human Resources, Business Administration, or a related field.
At least 3 years of experience in a Human Resources role, focused on HR administration, compliance, and employee support.
Bilingual English/Spanish proficiency is required.
Strong proficiency in Microsoft Office Suite and HRIS or payroll systems.
Excellent interpersonal and communication skills, with a customer-service mindset.
Ability to maintain confidentiality, prioritize multiple tasks, and meet deadlines.
Availability to support shift workers by coming in early or staying later periodically.

Nice To Haves

Experience in a manufacturing or similar fast-paced environment is preferred.
Union experience is highly preferred.
Food manufacturing experience is a plus.

Responsibilities

Serve as the first point of contact for employee inquiries regarding HR policies, payroll, benefits, timekeeping, and company programs.
Support recruitment by coordinating job postings, reviewing resumes, screening candidates, scheduling interviews, and communicating with candidates.
Coordinate with temporary staffing partners to process requests, track assignments, and ensure accurate onboarding, timekeeping, and invoicing for temporary employees.
Partner with supervisors and managers to support staffing needs.
Provide administrative support for HR and payroll, including processing employee changes, maintaining HR records, and assisting with payroll updates and audits.
Coordinate and support onboarding and offboarding, ensuring required documentation, system entries, and orientations are completed accurately and on time.
Assist employees with benefit enrollments, changes, and questions, and help resolve issues related to benefits, leaves, and payroll discrepancies.
Maintain employee files, HR databases, and HRIS systems with attention to detail and confidentiality.
Support HR compliance through internal audits, reporting, and documentation in accordance with federal and state employment laws.
Assist with employee relations activities by documenting concerns, facilitating communication, and helping foster a positive and respectful workplace.
Prepare and distribute recurring weekly, monthly, and quarterly HR reports related to headcount, attendance, and other metrics.
Provide general support for HR initiatives and communications in a unionized work environment.
Participate in HR projects and initiatives to improve processes and enhance employee engagement and satisfaction.
Perform other duties as assigned.