Human Resources Generalist

Facility Innovations Group•Tempe, AZ
•$25 - $35•Onsite

About The Position

The Human Resources Generalist owns FacilityIG’s day-to-day human resources administration and company-wide corporate compliance obligations from the Tempe office. The role manages the employee lifecycle, including recruiting, onboarding, personnel records, timecards and payroll inputs, benefits, employee relations, and offboarding, as well as business licensing, bonding, and insurance. The Generalist is the primary contact for employees and managers on HR matters and coordinates with the fractional HR partner, insurance brokers, surety providers, and licensing authorities. The General Manager retains final authority over hires, terminations, pay changes, and formal discipline, and owns the safety program; this position has no safety-program responsibilities. The role is full-time, hourly, and non-exempt, with a schedule of 40 hours per week on weekdays. It is based on-site at the Tempe, Arizona office, with occasional travel to Arizona job sites, the Phoenix-area warehouse, and the Austin office. The position has no direct reports and spending authority of up to $500 per transaction for specified recruiting, filing, and HR expenses within approved budgets. The General Manager must approve spending above that amount and retains the stated employment-decision authority. Overtime requires prior approval. The role handles confidential personnel, pay, medical, and investigation records and requires full discretion. Employment with FacilityIG is at-will. The job description is not exhaustive, and responsibilities may change with business needs. FacilityIG is an equal opportunity employer and will provide reasonable accommodations to qualified individuals with disabilities in accordance with the ADA.

Requirements

  • Four or more years of progressive HR experience, including at least two years in a generalist or employee-relations role.
  • Working knowledge of FLSA, I-9/E-Verify, ADA, FMLA, workers’ compensation, and Arizona and Texas wage-and-hour and paid-sick-leave requirements.
  • Proficiency in Microsoft 365, including Outlook, Excel, SharePoint, and Teams.
  • Sound judgment, high attention to detail, and demonstrated discretion with confidential information.
  • Bachelor’s degree in HR, business, or a related field, or equivalent experience.
  • Ability to pass a background check.
  • Valid driver’s license for occasional travel to job sites and company locations.
  • Ability to occasionally lift and move items weighing up to 25 pounds.

Nice To Haves

  • Construction or field-services experience.
  • Experience with contractor licensing, bonding, and commercial insurance administration.
  • Experience with Gusto, DocuSign, or Procore.
  • Bilingual English/Spanish skills.
  • aPHR, PHR, or SHRM-CP certification.

Responsibilities

  • Post approved openings, source and screen candidates, schedule and participate in interviews, and recommend selections to hiring managers; final hiring approval rests with the General Manager.
  • Prepare offer letters using approved templates and route them for signature through DocuSign.
  • Order and review background checks and pre-employment drug screens, adjudicate results against policy, and issue required FCRA pre-adverse and adverse-action notices.
  • Conduct new-hire onboarding, including I-9 and E-Verify, W-4, direct deposit, policy acknowledgments, Gusto setup, equipment and account coordination, first-day welcome emails, and SH/FT wellness-program enrollment with the Chief Cultural Officer.
  • Lead new-hire orientation, track completion, coordinate job-specific training with managers, and maintain training records.
  • Maintain accurate personnel files in the HR SharePoint library according to the Employee Folder Organization Plan and document-retention policy.
  • Audit and submit weekly timecards after supervisor approval; make administrative corrections directly and obtain supervisor approval for changes to recorded hours.
  • Coordinate payroll-related items with Accounting, including new hires, approved pay adjustments, referral bonuses, reimbursements, per diem, and terminations.
  • Administer benefits enrollment, changes, and annual open enrollment; answer employee benefits questions and liaise with carriers and the broker.
  • Administer PTO, leaves of absence, and accommodation requests in accordance with policy and applicable law; escalate contested or complex cases to the General Manager.
  • Maintain the Active Employees List, Employee Document Tracker, and PTO log, and flag expiring documents and licenses.
  • Serve as the first point of contact for employees and managers on HR questions, policy interpretation, pay, and benefits.
  • Intake and investigate employee complaints and conduct issues, document findings, and recommend action; involve the Chief Cultural Officer as a regular participant in the process. Obtain General Manager approval for suspension or termination.
  • Support managers with performance reviews, performance-improvement plans, and disciplinary documentation; deliver written discipline jointly with the manager.
  • Maintain the Employee Handbook and HR policies, coordinate employment-law questions with the fractional HR partner, and manage that relationship.
  • Manage offboarding, including exit paperwork, final-pay inputs, benefits removal, equipment return, and account deactivation.
  • Manage business and contractor licenses, bonds, and state registrations across operating jurisdictions; maintain the renewal calendar and submit filings on time.
  • Manage state and local tax registrations, annual report filings, and registered-agent service through CT Corporation; keep the filing calendar current.
  • Administer insurance policies and renewals, including general liability, workers’ compensation, auto, and umbrella coverage; maintain the certificate-of-insurance log and issue or request certificates for projects and vendors.
  • Administer the workers’ compensation program, including the Concentra account and drug-testing orders, Concentra billing, claim reporting and carrier follow-up, return-to-work coordination, premium payments, and the annual premium audit. The General Manager owns safety investigations.
  • Respond to unemployment-insurance claims and notices in Arizona and Texas, file protests where warranted, and represent the company at hearings with the General Manager.
  • Keep HR postings, forms, and templates current and brand-correct across offices.
  • Maintain employee contact lists, org charts, and the crew home map; prepare company-wide HR communications as directed.
  • Maintain and advance HR systems, trackers, and automations in SharePoint, Gusto, and DocuSign.
  • Record all hours in the company timekeeping system and obtain prior approval for overtime.
  • Meet success measures for accurate and timely payroll inputs, onboarding, and personnel administration; documented and timely resolution of employee-relations cases; on-time compliance renewals and accurate records; and timely, consistent HR support across both offices.
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