Human Resources Generalist - Healthcare - Onsite

Camino Health Center•San Juan Capistrano, CA

3d•$76,000 - $80,000•Onsite

About The Position

The healthcare Human Resources Generalist performs professional-level HR duties and works closely with senior management to support employee relations. The role covers benefits and leave of absence administration, employee relations, training, performance management, policy implementation, and employment law compliance. The position is responsible for carrying out Camino Health Center’s core values of Service, Dignity, Justice, and Excellence in daily work. The role supports leadership with employee relations counseling, disciplinary matters, outplacement counseling, and exit interviews; helps assess departmental results against goals; recommends improvements to HR policies and procedures; and coordinates staff celebrations and communications. It administers leave of absence processes and employee benefits, including open enrollment, qualifying events, claims resolution, benefit changes, invoices, EDD interface, and unemployment claims. It also prepares information and reports for board meetings, committees, and management. The Generalist administers HR plans and procedures, develops and implements policies, maintains the employee handbook and policy manual, and ensures legal and regulatory compliance. Duties include maintaining affirmative action and EEO records, HRIS data and employee files, workers’ compensation reporting and audit coordination, and assisting the HR Coordinator with credentialing and privileging clinical staff. In collaboration with the HR Director and HR Coordinator, the position assesses training needs, develops and delivers onboarding, orientation, and skills training, prepares training materials and budgets, maintains training records, evaluates program effectiveness, and stays current on training and development practices. The role requires confidentiality, cooperation with risk-management activities, and compliance with clinic safety policies and emergency procedures. Work takes place in a professional office environment and may also involve work at various health center locations and outreach sites.

Requirements

Bachelor’s degree in human resource management or a related field; relevant work experience may be considered in lieu of formal education.
Two years of human resources experience.
Ability to work collaboratively with people of all ages and social and ethnic backgrounds.
Ability to work independently and as part of a team.
Excellent time-management skills, including the ability to manage multiple projects or tasks and meet deadlines.
Ability to work in a fast-paced environment.
Excellent oral and written communication skills and basic math skills.
Strong problem-solving and analytical skills.
Proficiency using a computer and office equipment.
Ability to convey confidence and trust to patients.
Ability to relate well to other health professionals and support staff.
Ability to carry out administrative and patient support services.
Knowledge of human resources guidelines.
Ability to maintain patient confidentiality.
Ability to work flexible hours, including evenings and weekends.
Ability to work at various health center locations and outreach sites.

Nice To Haves

Master’s degree in human resource management or a related field.
Human resources experience in a healthcare environment, preferably in a community health center, primary care, or FQHC setting.
Bilingual English/Spanish.
SHRM-CP or SHRM-SCP certification.

Responsibilities

Partner with leadership on employee relations counseling, disciplinary support, outplacement counseling, and exit interviews.
Participate in administrative staff meetings and other meetings and seminars.
Assist in evaluating departmental reports, decisions, and results in relation to established goals.
Recommend approaches, policies, and procedures to improve departmental efficiency and services.
Coordinate staff celebrations and staff communications.
Administer and oversee the leave of absence management process.
Administer benefits, including claims resolution, change reporting, invoice approval, and communicating benefits information to employees.
Manage benefits processes including open enrollment, qualifying events, EDD interface, and unemployment claims.
Prepare documents, reports, and information for board meetings, committees, and management.
Administer HR plans and procedures; lead development and implementation of policies and procedures; and maintain the employee handbook and policy manual.
Ensure legal compliance in human resources and maintain compliance with federal and state employment regulations.
Maintain the affirmative action program and records, reports, and logs required for EEO regulations.
Maintain HRIS records, compile database reports, and maintain employee files.
Maintain workers’ compensation reporting and act as liaison for annual workers’ compensation audits.
Assist the HR Coordinator with credentialing and privileging for medical, dental, behavioral health, and other clinical support staff.
Assess training and development needs in collaboration with the HR Director and HR Coordinator.
Create, organize, plan, and present onboarding, orientation, and skills training for employees and customers.
Develop training programs to address workers’ specific needs and maintain or improve job skills.
Create or acquire training manuals, guides, and course materials.
Deliver training using formats such as group discussion, lectures, simulations, and videos.
Maintain training activity, attendance, assessment, test-result, and retraining records.
Evaluate training effectiveness through assessments, surveys, and feedback.
Maintain knowledge of current training and development trends.
Prepare and implement the training budget and maintain expense records and reports.
Protect information and data within the position’s scope with appropriate confidentiality and security.
Cooperate fully in risk-management activities and investigations.
Observe and comply with clinic safety policies and emergency procedures.