Human Resources Generalist

City of Boulder•Boulder, CO

23d•Onsite

About The Position

This posting is for a Fixed Term position which is anticipated to end December 31, 2026. Under general direction, the Human Resources (HR) Generalist I provides guidance and support to employees, managers, applicants and HR teams across a broad range of HR matters. Leads day-to-day HR programs and system transactions; maintains, inputs, and reviews confidential employee or applicant information in accordance with established laws, regulations, policies, procedures, and collective bargaining agreements. This role also supports the HR team on complex projects.

Requirements

Ability to develop positive, productive relationships, cultivating mutual respect and trust.
Ability to champion diversity and respect various perspectives, backgrounds, and opinions.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Ability to use critical reasoning skills to objectively synthesize complex information to inform solutions or process improvement recommendations.
Ability and willingness to engage in continual improvements in process and service delivery.
Knowledge of Human Resources practices, procedures, and employment laws and regulations, preferably applicable to a public institution.
Skill in analysis and problem-solving.
Skill in organization and attention to detail.
Skill in time management with a proven ability to meet deadlines.
Skill in the use of personal computers, related software applications, and proficiency with or the ability to quickly learn the HRIS.
Have and maintain acceptable background information, including criminal conviction history.
Associates degree or two (2) years of higher-level education classes or job-related courses.
Three (3) years of professional HR experience directly related to the duties and responsibilities specified.

Nice To Haves

Ability to speak, read, and write Spanish or a second language.
Knowledge and experience working in a union environment.
Knowledge and experience working within the Workday platform.
Skill in data management and processing documentation.
Bachelor’s degree in Human Resources, Business Administration, or a related field.
SHRM-CP, SHRM-SCP, PHR, or SPHR Certification.

Responsibilities

Reviews and processes system and employee or applicant transactions in the Human Resources Information System (HRIS), such as position management, job requisitions, delegations, compensation changes, onboarding setups, and organizational assignment changes. Ensuring compliance with federal and state labor laws, city policies, and union agreements.
Handles employment, termination, applicant or HR system related inquiries by staff and managers as assigned through ticketing systems, phone, email, or during in-person interactions. Triages inquiries as appropriate and escalates concerns when needed.
Assists in the administration and implementation of all HR Department programs. Assistance may include research, gathering input for program development, targeting distribution of resources, evaluating consistency of program application, reporting, or training.
Develops, maintains, and reviews Technical Guides, Standard Operating Procedures, and How-To Guides for assigned tasks. Provides direct input into the development and recommendation of process-related improvements.
Connects employees, managers, and HR Staff to appropriate HR tools and resources, and provides Workday transaction process support to assigned city departments.
Conducts periodic and regular audits to ensure data accuracy and integrity. Develops and assists with testing of Enterprise Integration Batch (EIB) data files, participates in recommendation of Business Process changes and enhancements.
Assists in data gathering or response development to Colorado Open Records Act (CORA), Inquire Boulder tickets, or ad hoc data requests.
Collaborates with Benefits, Leaves, Compensation, Risk, and Payroll teams on questions related to employee data to ensure accurate employee pay checks are processed.
Works collaboratively with all HR teams and key cross-functional groups to share knowledge of emerging issues and proactively deliver service to improve the employee experience.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Provides training, guidance, support, and thought partnership to more junior team members.
Other job-related duties as assigned.