Human Resources Generalist

CUAnswers • Grand Rapids, MI

5d

About The Position

CUAnswers is seeking a Human Resources Generalist to support employees and managers across the organization and network partners. The role covers benefits administration, employee support, payroll coordination, compliance, and HR initiatives. The successful candidate will take initiative, pay close attention to detail, and serve as a trusted resource to employees and managers.

The position works across multiple areas of HR, collaborates with leadership, and contributes to employee programs. CUAnswers operates in a professional office building setting; some assignments are primarily office-based, while others may involve moderate to extensive travel. CUAnswers states that it will reasonably accommodate qualified applicants and employees with disabilities, subject to undue hardship.

Requirements

• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
• At least 2–3 years of HR or recruiting experience in place of a degree.
• Experience with HRIS systems, payroll platforms, and applicant tracking systems.
• Working knowledge of employment laws and HR compliance requirements.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and handle confidential information.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Ability to work independently while building positive relationships with employees and managers.
• Ability to travel as needed.
• Valid driver's license with an insurable driving record.

Responsibilities

• Administer employee benefits, including health, dental, life insurance, disability, and retirement-related programs.
• Coordinate open enrollment, employee leave programs, and benefits education.
• Maintain accurate employee records and process changes in HRIS, payroll, and benefits systems.
• Support payroll processes, compensation changes, and employee record updates.
• Advise employees and managers on benefits, company policies, leave, and other HR matters.
• Help maintain compliance with employment laws, FMLA, and required HR documentation.
• Partner with HR leadership on employee programs, policy updates, reporting, and department projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level