Human Resources Director, Aspen Chalet

MML Hospitality•San Antonio, TX

37d•$140,000 - $175,000•Onsite

About The Position

As the Director of Human Resources for the newly revitalized Mountain Chalet Aspen, operated by MML Hospitality, you will be instrumental in designing the talent acquisition strategy, shaping the company culture, and building a world-class team of 100+ hospitality professionals. This role offers a unique, career-defining opportunity to establish the HR function from the ground up, supported by MML’s robust home-office resources. The Mountain Chalet Aspen, a 1954 landmark, is undergoing a $100M modern luxury transformation, blending historic alpine soul with MML’s signature elevated style. The reimagined property will feature 59 redesigned guest rooms and suites, premium amenities including a luxury wellness spa and kids club, multiple new food and beverage concepts, and an unbeatable location in downtown Aspen.

Requirements

7+ years of HR experience, preferably in hospitality, hotels, or resort environments.
Strong working knowledge of employment law and compliance best practices.
HRIS experience required (Paylocity preferred).
Exceptional communication, organization, and problem-solving skills.
High level of discretion and professionalism.
Successful completion of a comprehensive background check.

Nice To Haves

Spanish fluency (written and spoken) is a strong plus.

Responsibilities

Serve as the primary HR contact for all hotel employees.
Provide guidance on employee relations issues with professionalism, discretion, and empathy.
Partner with hotel leadership to ensure consistent application of company policies and culture.
Manage full-cycle onboarding for all hotel employees, including new hire paperwork, orientation, and system setup.
Lead engaging and informative new hire orientations.
Act as a consistent, accessible HR presence on property, fostering trust and approachability.
Ensure compliance with federal and Colorado state labor laws.
Conduct regular audits (I-9s, certifications, postings, safety training).
Maintain, communicate, and enforce HR policies and procedures.
Maintain accurate employee data in HRIS systems (Paylocity preferred).
Generate and analyze reports related to staffing, turnover, retention, and compliance.
Ensure data integrity across HR, payroll, and benefits platforms.
Track employee leave (medical, FMLA, Colorado FAMLI, sick time, parental leave).
Partner with payroll and benefits teams to ensure accurate processing and communication.
Lead employee recognition initiatives, including anniversaries, milestones, and celebrations.
Support engagement efforts that strengthen morale, retention, and workplace culture.
Participate in cross-functional HR initiatives aligned with hotel and corporate priorities.
Support continuous improvement of HR systems, communication, and the employee experience.