Human Resources & Credentialing Specialist
About The Position
IWS Family Health is seeking a Human Resources and Credentialing Specialist for a newly created role that supports staff and healthcare providers from recruitment and onboarding through credentialing and ongoing compliance. Reporting to the Senior Director of Human Resources, the specialist will ensure staff and providers are properly vetted, enrolled, and welcomed in alignment with regulatory standards and organizational values. The position combines provider credentialing responsibilities with Human Resources support and offers the opportunity to help build out the credentialing function and develop across other HR areas. The position is based at IWS Family Health’s Logan Square headquarters and offers some hybrid work. IWS Family Health is a growing, multi-site Federally Qualified Health Center serving children and families in Chicago with integrated healthcare services, education, and support. The organization is an Equal Opportunity Employer, celebrates diversity, and provides reasonable accommodations for qualified individuals with disabilities and for religious practices and beliefs.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- At least three years of healthcare provider credentialing experience.
- Strong attention to detail and ability to manage multiple deadlines and priorities.
- Excellent organizational, communication, and interpersonal skills.
- Commitment to accuracy, confidentiality, professionalism, and exceptional service.
Nice To Haves
- Experience supporting Human Resources functions.
- Knowledge of employment law and healthcare compliance requirements.
- Experience with MedTrainer and Microsoft Office.
- Experience working in an FQHC or other community-based healthcare setting.
Responsibilities
- Manage provider credentialing, recredentialing, privileging, and payer enrollment; ensure records are accurate, current, and compliant.
- Maintain provider profiles and rosters, and collaborate with Revenue Cycle and insurance partners to support timely enrollment and billing.
- Coordinate pre-hire and onboarding activities, including background checks, employee health documentation, orientation, and required training.
- Support recruiting, applicant tracking, HR compliance, policy administration, and other HR initiatives.
- Protect confidential information while providing responsive, professional support to employees, providers, and organizational partners.
Benefits
- Generous Paid Time Off (PTO).
- Paid holidays.
- Health, dental, life, disability, and vision insurance options.
- Medical expense reimbursement plan.
- 403(b) option.
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What This Job Offers
Job Type
Full-time
