Human Resources & Credentialing Specialist

IWS Family Health • Chicago, IL

24d • Hybrid

About The Position

IWS Family Health is hiring a Human Resources and Credentialing Specialist to support employees and healthcare providers from recruitment and onboarding through credentialing and ongoing compliance. Reporting to the Sr. Director of Human Resources, this newly created position ensures that staff and providers are properly vetted, enrolled, and welcomed in alignment with regulatory standards and organizational values. The role combines provider credentialing with Human Resources and offers the opportunity to help build the credentialing function and develop across other HR areas.

The position is based at IWS Family Health’s Logan Square headquarters and offers some hybrid work. The ideal candidate is experienced, organized, detail-oriented, comfortable taking ownership, and able to manage processes from beginning to end while working collaboratively and providing a welcoming, professional experience.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• At least three years of healthcare provider credentialing experience.
• Strong attention to detail and the ability to manage multiple deadlines and priorities.
• Excellent organizational, communication, and interpersonal skills.
• Commitment to accuracy, confidentiality, professionalism, and exceptional service.

Nice To Haves

• Experience supporting Human Resources functions.
• Knowledge of employment law and healthcare compliance requirements.
• Experience with MedTrainer and Microsoft Office.
• Experience working in an FQHC or other community-based healthcare setting.

Responsibilities

• Manage provider credentialing, recredentialing, privileging, and payer enrollment.
• Ensure records are accurate, current, and compliant.
• Maintain provider profiles and rosters.
• Collaborate with Revenue Cycle and insurance partners to support timely enrollment and billing.
• Coordinate pre-hire and onboarding activities, including background checks, employee health documentation, orientation, and required training.
• Support recruiting, applicant tracking, HR compliance, policy administration, and other HR initiatives.
• Protect confidential information while providing responsive, professional support to employees, providers, and organizational partners.

Benefits

• Competitive salary and benefits plan.
• Generous Paid Time Off (PTO).
• Paid holidays.
• Health insurance options.
• Dental insurance options.
• Life insurance options.
• Disability insurance options.
• Vision insurance options.
• Medical expense reimbursement plan.
• 403(b) option.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level