Human Resources Coordinator

99 Ranch Market•Brooklyn, NY

About The Position

The HR Coordinator supports human resources operations across multiple distribution centers and East Coast retail store operations. The role partners with warehouse and store leadership to provide HR services, ensure compliance with company policies and employment regulations, and support workforce planning, employee engagement, and operational performance. Warehouse support includes partnering with distribution center managers and supervisors on day-to-day HR matters; coordinating recruitment, onboarding, and orientation; processing employee changes; assisting with employee relations and investigations; supporting engagement and retention; coordinating safety and compliance training; and conducting HR audits. Retail support includes working with Regional Directors of Operations and Store Managers on recruitment, workforce planning, employee relations, performance documentation, store visits, training, engagement, and operational projects such as new store openings and remodels. The role supports the Jersey City, Illinois, Atlanta, and Maryland Walong Distribution Centers; the New York Welcome Warehouse; and East Coast retail store operations. The major work location is Brooklyn, New York. Periodic travel to warehouse locations may be required. The job is performed in a production environment that may involve exposure to heat, noise, and other environmental factors associated with food production. The position is full-time, with flexible schedules that may include weekends and holidays as necessary.

Requirements

2–4 years of Human Resources experience.
Knowledge of federal, state, and local employment laws and HR best practices.
Strong organizational, communication, and problem-solving skills.
Experience using Microsoft Office applications.
Ability to travel periodically to warehouse locations as business needs require.
English proficiency is required.

Nice To Haves

Bachelor's degree in Human Resources, Business Administration, or a related field.
Human Resources experience in a warehouse, logistics, manufacturing, or distribution environment.
Chinese and/or Spanish proficiency.

Responsibilities

Partner with distribution center managers and warehouse supervisors on day-to-day HR matters.
Coordinate and support recruitment for hourly and warehouse management positions.
Conduct onboarding and new-hire orientation.
Process employee status changes, transfers, promotions, and terminations.
Assist with employee relations matters, investigations, coaching documentation, and corrective action administration.
Support employee engagement and retention initiatives.
Ensure compliance with company policies, labor laws, and HR procedures.
Coordinate required warehouse safety and compliance training.
Support OSHA documentation and HR compliance audits.
Conduct periodic HR audits for warehouse locations.
Serve as the primary HR contact for routine employee inquiries and provide guidance on company policies and procedures.
Partner with Regional Directors of Operations and Store Managers to provide ongoing HR support for daily retail operations.
Support store leadership with recruitment planning, interview coordination, onboarding, and workforce planning.
Assist managers with employee coaching, corrective actions, investigations, and performance documentation in accordance with company policies.
Conduct regular store visits to build relationships, identify HR and operational needs, and provide on-site support and coaching.
Support employee engagement, retention initiatives, and recognition programs.
Coordinate training activities and monitor onboarding and required training completion for store employees.
Participate in operational improvement initiatives and provide HR support for new store openings, remodels, staffing transitions, and other business projects.