Human Resources Coordinator - Virginia

Live! Casino & Hotel Virginia•Petersburg, VA
•$18 - $24•Onsite

About The Position

The Human Resources Coordinator supports multiple areas of Human Resources, including benefits, recruiting, training, and onboarding. The role provides front-desk representation for HR inquiries and helps maintain a clean, safe, fast, friendly, and fun environment for guests, team members, and company assets. The position emphasizes safety, a positive can-do attitude, and excellent service to both external and internal guests at Live! Casino. The coordinator maintains team member records, responds to routine inquiries, supports HR actions from hire through separation, and assists with recruiting, hiring, licensing, employee events, analytics, investigations, claims, and HR communications. The role requires confidential handling of sensitive information and adherence to regulatory, departmental, and company policies. The casino operates 24 hours a day, seven days a week, and permits smoking.

Requirements

  • Ability to keep sensitive information confidential and share it only with people who have a need to know.
  • Ability to use technology effectively, including HRIS, Microsoft Office Suite, and other HR software as needed.
  • Strong organizational and project management skills, and good interpersonal skills.
  • Ability to work in an environment where alcohol and smoking are present.
  • Ability to secure and maintain licensure required by the Virginia Gaming Control Board or another applicable regulatory entity, or required by Live's operating standards.

Nice To Haves

  • High school diploma or GED preferred.
  • One to three years of Human Resources experience and/or education in the Human Resources field preferred.

Responsibilities

  • Maintain team member data in hard-copy and electronic formats.
  • Answer, screen, respond to, or route routine team member inquiries about handbook policies, job duties, attendance, payroll, and related matters.
  • Support HR action workflows from hire to separation.
  • Assist with recruitment, hiring, licensing in SlotsLink, and employee events as needed.
  • Gather data from different sources and compile useful reports to support HR analytics.
  • Assist with reviewing and updating job descriptions, standardized HR policies and procedures, and other HR communications.
  • Assist with internal investigations and responses to EEOC and Wage/Hour charges, workers' compensation claims, benefits claims, and other regulatory claims as needed.
  • Assist with unemployment claims, including forwarding DLLR requests and supporting documentation to the company's third-party administrator, answering basic unemployment questions, and generating summary reports.
  • Follow regulatory, departmental, and company policies ethically and handle sensitive situations confidentially.
  • Ensure the property has updated federal and state employment and labor law posters.
  • Contribute to continuous improvement of HR processes to improve efficiency and employee relations.
  • Provide front-desk representation for HR-related inquiries.

Benefits

  • Generous bonus structure.
  • Comprehensive health coverage.
  • Retirement savings with company match.
  • Leadership skills development and mentorship programs.
  • Tuition reimbursement.
  • Exclusive discounts on travel, services, goods, and entertainment.
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