Human Resources Coordinator - Virginia

Live! Casino & Hotel Virginia•Petersburg, VA

About The Position

The Human Resources Coordinator supports daily Human Resources operations and serves as a welcoming resource for Team Members, applicants, leaders, and guests. The role provides support across onboarding, records, licensing, engagement, communications, compliance, and general HR administration. The position is based in a large, fast-paced casino that operates 24 hours a day, seven days a week. The work environment may include exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises, and requires the ability and energy to move about the casino with a sense of urgency.

Requirements

  • High School Diploma or GED preferred.
  • 1–3 years of Human Resources experience and/or education in the Human Resource field preferred.
  • Ability to secure and maintain licensure as required by the Virginia Gaming Control Board or another applicable regulatory entity, or as required by Live’s operating standards.
  • Ability to keep sensitive information confidential and share it only with those who have a need to know.
  • Ability to effectively use technology, including HRIS, MS Office Suite, and other HR software as needed.
  • Strong organizational and project management skills, and good interpersonal skills.

Responsibilities

  • Serve as a first point of contact for Team Members and applicants, answer routine HR questions, and escalate concerns as needed.
  • Support recruitment, onboarding, New Hire Orientation, Talent Auditions, employment changes, licensing, renewals, and separations.
  • Maintain accurate and confidential Team Member records, files, badges, licensing documentation, and HR data.
  • Perform administrative support, including data entry, reporting, document preparation, record retention, and supply coordination.
  • Assist with Team Member communications, job descriptions, policies, procedures, self-service resources, and required workplace postings.
  • Support engagement, recognition, wellness, retention, and Team Member events.
  • Provide administrative support for employee relations matters, unemployment claims, workers’ compensation, benefits inquiries, and other HR processes.
  • Maintain a professional, organized, welcoming HR office and Team Member service area.
  • Deliver exceptional customer service while maintaining strict confidentiality and professionalism.
  • Support compliance with company policies and applicable local, state, and federal regulations.
  • Identify opportunities to improve HR processes and the overall Team Member experience.
  • Perform other related duties as assigned.

Benefits

  • Comprehensive health coverage.
  • Retirement savings with company match.
  • Leadership skills development and mentorship programs.
  • Tuition reimbursement.
  • Exclusive discounts on travel, services, goods, and entertainment.
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