Human Resources Coordinator

YWCA of Lubbock•Lubbock, TX

About The Position

The Human Resources Coordinator assists across all areas of the HR department, supporting recruiting and onboarding, employee guidance on HR processes and policies, benefits administration, payroll preparation, personnel records, and regulatory compliance. The role also provides administrative support to the HR Director, CEO, and other members of the leadership team. The position operates primarily in an office environment and regularly interacts with staff across departments and leadership levels. Occasional evening or weekend work may be required to support organizational needs.

Requirements

  • High school education required.
  • Pass a criminal history background check and FBI fingerprint check.
  • Strong computer skills, including Microsoft Office Suite.
  • Strong analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to relate well with a variety of populations.
  • Learn and support the YWCA mission, vision, and policies, meeting organizational goals and serving as a role model for the Lubbock community in demeanor and lifestyle habits.
  • Flexibility to work irregular hours from time to time, including evenings or weekends.

Nice To Haves

  • At least two years of payroll or related experience.
  • Experience working with HRIS and ATS systems.

Responsibilities

  • Recruit, screen, complete new-hire paperwork, and conduct employee orientation.
  • Participate in recruitment strategy for all positions and coordinate searches in accordance with applicable rules and state and federal employment laws.
  • Create job descriptions for open requisitions and assist the marketing team in promoting open roles across social media platforms.
  • Administer employee health and welfare benefits, including group medical and dental insurance, life insurance, accident insurance, and disability insurance.
  • Assist the HR Director with employment benefit transactions, employee benefit-plan changes, and annual open enrollment.
  • Maintain HR records in information systems and hard-copy files, and compile reports from databases.
  • Maintain confidentiality and comply with HIPAA and other compliance standards.
  • Prepare requested employment and insurance verifications and unemployment claims forms.
  • Prepare employment and training materials, arrange training-room configuration, and prepare computer and training materials.
  • Assist with HR-related government reporting, including ACA, OSHA 300, 5500, W-2, and Bureau of Labor Statistics reporting.
  • Process personnel paperwork for hires, transfers, terminations, job-classification changes, and merit increases; track vacation, sick, and personal time off.
  • Process background checks, including scheduling fingerprint appointments.
  • Support payroll preparation by providing accurate, current payroll information and records; investigate and resolve payroll discrepancies in a timely manner.
  • Protect confidential employee information and maintain employee confidence in payroll operations.
  • Review unemployment claims and supporting documentation, request information from management as needed, and keep management informed of individual claims.
  • Assist with workers’ compensation claims and related paperwork.
  • Maintain knowledge of current human resources trends, policies, procedures, and regulations.
  • Provide administrative support to the HR Director, CEO, and other leadership-team members.
  • Serve as a mandated reporter and comply with child-protection laws and organizational policies; report suspected child abuse or neglect immediately and no later than 24 hours, following organizational procedures.
  • Perform other duties as assigned.
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