Human Resources Coordinator

Crunch Fitness • Austin, TX

25d

About The Position

The Human Resources Coordinator works closely with HR leaders to support and execute the company’s human resources function across assigned markets. The role helps ensure that People Operations programs, onboarding, employee support, compliance, and engagement initiatives run smoothly and efficiently for managers, team members, and the organization.

The coordinator serves as a key point of contact for market-level HR needs and provides operational support across onboarding, benefits, employee documentation, and team member experience initiatives. The role requires a service-oriented, organized, reliable, detail-focused, discreet, and proactive approach, with the ability to work independently and manage a variety of priorities across multiple markets.

The position includes occasional weekend on-call support and minimal travel to gyms for company events (10%).

Requirements

• Bachelor’s degree in Human Resources or a related Business field.
• At least 2 years of experience in HR, People Operations, or a related administrative or operations role.
• Working knowledge of onboarding processes and I-9 compliance requirements.
• Experience managing multiple competing priorities across different teams or locations.
• Strong customer service orientation and demonstrated responsiveness to internal stakeholders.
• Excellent written and verbal communication skills.
• High attention to detail, particularly with employee documentation and compliance records.
• Ability to handle confidential and sensitive employee information with discretion.
• Proficiency in Microsoft Excel and Google Workspace.
• Ability to work independently and manage projects with minimal supervision.
• Availability to support occasional weekend on-call needs.
• Must be authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

• Certifications or licenses such as aPHR, PHR, or SHRM-CP.
• Technical skills in Excel, Google Workspace, UKG, or similar tools.

Responsibilities

• Coordinate onboarding for new hires across assigned markets.
• Facilitate onboarding training and support, including I-9 compliance.
• Manage distribution of onboarding swag and welcome boxes.
• Provide onboarding technology support, including system access and password resets.
• Support background check processing, including pre-adverse action workflows.
• Track relocation agreements and sign-on bonus commitments.
• Complete delegated People Assist (HR inbox) inquiries within 24 hours or less.
• Complete assigned-market HR email inbox items, including VOEs and W-2 support.
• Provide customer service to team members with a servant-leader mindset.
• Provide employee verifications and respond to employment confirmation requests.
• Maintain accurate employee files and ensure file compliance.
• Provide weekend call support to resolve team member emergencies.
• Support benefits administration, enrollment assistance, and employee questions.
• Send 401(k) reminder emails and support retirement communications.
• Respond to unemployment claims and state information requests.
• Coordinate Workers’ Compensation claims and required documentation.
• Distribute birthday and anniversary cards.
• Produce monthly enterprise birthday and anniversary reports.
• Support HQ birthday planning and market recognition efforts.
• Assist with event planning and coordination for employee engagement activities.
• Provide data entry and administrative support to the People Operations team.
• Help maintain HR documents, including job descriptions, employee agreements, and acknowledgments.
• Work independently on projects and related duties as assigned.

Benefits

• Salaried Flexible PTO
• Paid holidays
• Subsidized health insurance coverage (health, dental, and vision) for full-time positions
• Employer-paid basic life and AD&D insurance
• HSA
• Voluntary supplemental life insurance for employees, children, and spouses
• Free gym membership
• Competitive pay
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level