Human Resources Coordinator
About The Position
The Human Resources Coordinator supports the day-to-day operations of the Human Resources Department by providing administrative, operational, and customer service support across a variety of HR functions. The position serves as a resource to employees, applicants, and supervisors; assists with department projects and initiatives; supports HR systems and recordkeeping; and helps ensure efficient HR operations. The coordinator works collaboratively with the HR team to support organizational priorities while maintaining strict confidentiality of employee, applicant, payroll, and organizational information. The role is primarily office-based and involves extended periods sitting at a computer, frequent email and telephone communication, and virtual and in-person interactions. Occasional travel to office locations throughout OCOK’s Northeast 3E and Southwest 3W regions is required.
Requirements
- High school diploma or equivalent required.
- Strong customer service and communication skills.
- Ability to maintain confidentiality and handle sensitive information.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office, including Excel.
- Ability to manage multiple priorities and meet deadlines.
- Ability to work effectively with individuals from diverse cultural and socioeconomic backgrounds.
Nice To Haves
- Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field.
- Two years of Human Resources experience.
- Knowledge of Human Resources practices and employment processes.
Responsibilities
- Serve as a resource for employee questions and direct inquiries to appropriate HR team members as needed.
- Provide administrative and operational support for Human Resources initiatives, projects, activities, and workflows.
- Maintain positive and professional relationships with employees, applicants, supervisors, and external partners.
- Support customer service across all HR functions.
- Maintain employee records and HR system data.
- Assist with processing employee transactions and updates.
- Prepare reports, forms, and documentation as requested.
- Support recordkeeping, audits, and compliance-related activities.
- Assist with maintaining HR resources, procedures, and department documentation.
- Support employment-related administrative processes as assigned.
- Provide administrative support for employee benefit programs, communications, documentation, and enrollment activities.
- Direct employees to appropriate resources for benefits-related questions.
- Greet applicants, employees, and visitors professionally; assist with forms, paperwork, and general inquiries.
- Answer and direct incoming phone calls and emails, and respond to HR inquiries in a timely and professional manner.
- Provide administrative, operational, and project support across Human Resources; assist with department initiatives, organizational priorities, and special projects.
- Perform other duties as assigned to support HR operations and agency needs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
