Human Resources Coordinator

City of Marco Island Florida•Marco Island FL 34145, FL

About The Position

Performs professional, administrative, and technical human resources work in support of the City’s HR programs, policies, procedures, and services. Coordinates and administers recruitment and selection, onboarding and orientation, employee benefits, personnel records, employee engagement, training, and compliance with applicable laws and City policies. Provides guidance to employees, supervisors, and department directors; maintains accurate and confidential personnel information; and supports efficient, responsive, customer-focused HR services. Work is performed under the general supervision of the Human Resources Director. The position also provides direct administrative support to the City Manager and City Clerk, supports Council and committee operations, and assists with the Art–City Hall program, budget tracking, financial reporting, purchasing, and records retention. Work is primarily performed in an indoor office environment and may include occasional activities at other City facilities or outside the primary office. Occasional meetings, training sessions, or employee events may occur outside normal business hours.

Requirements

Associate’s degree from an accredited college or university in Human Resources Management, Business Administration, Public Administration, or a closely related field; an equivalent combination of education, training, and experience may be considered in accordance with City policy.
Three years of progressively responsible experience in human resources administration, preferably involving recruitment, benefits administration, employee records, onboarding, or other HR functions.
Knowledge of HR administration, recruitment, selection, onboarding, employee records management, and benefits administration.
Knowledge of applicable federal and Florida employment laws and regulations, including equal employment opportunity, wage and hour requirements, leave administration, and employment eligibility.
Knowledge of confidentiality, public records, and records-retention requirements applicable to municipal government.
Knowledge of employee benefits, retirement programs, leave administration, compensation administration, position management, and personnel action procedures.
Knowledge of standard office practices, business correspondence, records management, and report preparation.
Skill using Microsoft Office applications, including Word, Excel, and Outlook, and electronic HR or benefits administration systems.
Ability to maintain accurate records, spreadsheets, databases, and tracking systems and prepare professional correspondence, reports, presentations, and employee communications.
Ability to organize multiple assignments, monitor deadlines, and maintain attention to detail.
Ability to provide responsive, courteous, and professional customer service and communicate effectively with employees, supervisors, department directors, applicants, and external service providers.
Ability to interpret and apply City policies, procedures, and applicable employment regulations.
Ability to handle confidential and sensitive information with discretion and sound judgment.
Ability to establish effective working relationships, explain HR processes clearly, prioritize competing responsibilities, resolve routine administrative issues, and refer complex or sensitive matters to the appropriate authority.
Ability to work independently within established guidelines and collaboratively as part of a municipal HR team; adapt to changing priorities and demonstrate professionalism, integrity, impartiality, and commitment to public service.
Must maintain confidentiality of sensitive personnel, benefits, and employee relations information and comply with City policies, administrative procedures, applicable laws, and ethical standards.
Must successfully complete required background screening and other pre-employment requirements established by the City.
Physical ability to perform primarily sedentary office work, with periodic standing, walking, bending, reaching, and moving throughout an office environment; use standard office equipment; occasionally lift, carry, push, or pull materials weighing up to 15 pounds; and move between City offices, departments, meeting rooms, and other work locations as needed.
Ability to communicate effectively in person, by telephone, and electronically; read, interpret, and prepare written materials; review information for accuracy; and participate effectively in meetings and discussions, with or without reasonable accommodation.

Nice To Haves

Human resources certification such as SHRM-CP, PHR, or an equivalent credential.
Eligible current City employees receive preference.

Responsibilities

Coordinate recruitment and selection activities, including job postings, application screening, interview scheduling, candidate communications, reference checks, and pre-employment requirements.
Coordinate employee onboarding, orientation, and separation processes and ensure required forms and documentation are completed accurately and on time.
Assist with employee benefits, retirement programs, and annual open enrollment, including employee communications, enrollment processing, and coordination with providers and administrators.
Respond to employee inquiries about benefits, leave, HR policies, procedures, and employment matters; assist with leave tracking and documentation.
Maintain confidential personnel files, electronic HR records, employee databases, position descriptions, organizational charts, and related documentation in accordance with City policies and records requirements.
Support employee relations activities by documenting concerns, coordinating meetings, maintaining records, assisting with public records requests, and supporting other employee matters as directed.
Assist in developing, reviewing, and maintaining personnel policies, administrative procedures, employee handbooks, forms, templates, and HR communications.
Coordinate employee recognition, service awards, engagement, wellness, training, professional development, and educational assistance.
Support compensation and position administration by maintaining salary and staffing data, researching comparable information, preparing reports and supporting documents, and processing approved personnel actions.
Prepare correspondence, reports, spreadsheets, presentations, and statistical summaries related to HR activities.
Coordinate with Payroll, Finance, department representatives, benefits providers, retirement administrators, and other contacts to resolve routine processing issues and support service delivery.
Assist with HR information systems, benefits enrollment platforms, applicant tracking systems, and other electronic records and workflow tools.
Monitor assigned HR processes for compliance, identify discrepancies, and refer potential concerns to the Human Resources Director.
Provide professional customer service to employees, applicants, retirees, department representatives, and other stakeholders; attend meetings, training, and professional development activities as required.
Provide direct administrative support to the City Manager, including calendar management, meeting coordination, correspondence preparation, and document drafting.
Prepare agenda materials, reports, and presentations for Council and executive meetings.
Screen calls and visitors and respond to inquiries with professionalism and discretion.
Facilitate the Art–City Hall program.
Assist with budget tracking, data entry, and financial reporting support; code p-card transactions; and assist with creating, receiving, and processing purchase orders.
Provide administrative assistance to the City Clerk as assigned.
Support Council and committee operations, including document preparation, materials management, and meeting coordination.
Assist with records-retention compliance and records cleanup initiatives.
Perform other related duties as assigned.