Human Resources Coordinator

Alterra • Denver, CO

6d • $21 - $29 • Hybrid

About The Position

The Human Resources Coordinator administers critical HR processes supporting the employee lifecycle at Alterra Mountain Company’s Denver headquarters and Ski Butlers. The role handles employee onboarding, unemployment claims, employment verifications, payroll questions, recruiting support, and accurate maintenance of employee records in the HRIS. The successful candidate is proactive, organized, communicative, and able to handle sensitive information confidentially in a fast-paced environment.

The position is expected to work in the office 3–4 days per week and must be present on New Hire Orientation days, which are most Mondays. The role also supports projects, employee communications, vendor relationships, and continuous improvements to HR processes and employee experience.

Requirements

• Bachelor’s degree.
• 1–3 years of experience working in an HR Coordinator role, or an equivalent combination of education and experience.
• High proficiency with Microsoft Office applications.
• Working understanding of human resources principles, practices, and procedures.
• Ability to take initiative and follow through on short- and long-term assignments.
• Ability to communicate effectively with HR leaders and people across the organization.
• Ability to manage multiple projects, timelines, and key deliverables.
• Ability to solve practical problems in situations with limited standardization.
• Professionalism and ability to handle confidential and sensitive information appropriately.
• Excellent oral and written communication skills, including the ability to independently compose correspondence.
• Excellent interpersonal skills and an approachable, positive, helpful demeanor.
• Professional or lived experience working in a culturally competent manner with a broad range of people.
• Expected to work in-office 3–4 days per week and be present on New Hire Orientation days, usually Mondays.

Nice To Haves

• Experience using Workday.
• Experience using UKG.

Responsibilities

• Process new-hire onboarding tasks and paperwork, including background checks, I-9 verification, orientation scheduling and facilitation, welcome packets, and workstation setup.
• Coordinate with local IT Support and Office Services teams to ensure employees have necessary equipment and supplies.
• Schedule orientations and communicate with new hires.
• Support seasonal onboarding and offboarding activities for Ski Butlers.
• Respond to employment verification requests in a timely manner.
• Prioritize and follow up on issues and concerns received through the ticketing system or email, including sensitive or confidential matters, and determine appropriate responses or next steps.
• Support HR projects by tracking deliverables, meeting timelines, and communicating updates and due dates to HR Leadership.
• Process employee transactions, including hires, transfers, promotions, data changes, and terminations.
• Assist with employee promotions, separations, and status changes in the HRIS; validate information and approvals to maintain accurate, compliant personnel files.
• Assist employees with general HR questions and escalate complex employee relations, compliance, or policy matters to HR leadership as appropriate.
• Maintain partnerships with third-party vendors, including supporting background screening, resolving resort and Shared Services inquiries, managing billing, and collaborating with HR Technology on workflow improvements.
• Assist with reports, presentations, and workforce data.
• Manage the Shared Services internal communications platform, including content development, newsletter design and distribution, and platform administration; maintain engaging, timely, accurate content aligned with company priorities.
• Participate in HR projects and continuous improvement efforts to improve efficiency and employee experience.
• Create and maintain a professional, friendly atmosphere and provide a high level of guest service.
• Perform other duties as assigned.

Benefits

• Free Ikon Pass for eligible employees, plus additional free skiing and riding privileges at eligible Alterra Mountain Company resorts for employees and dependents.
• Discounted skiing and riding for friends and family at Alterra Mountain Company resorts.
• Flexible Time Off and Paid Time Off policies for eligible employees.
• Discounts on outdoor gear, apparel, rental cars, and other items.
• Medical, dental, vision, life, AD&D, short-term disability, and long-term disability insurance; EAP; HSAs; and FSAs.
• 401(k) plan with company match.
• Paid parental leave of up to six weeks for eligible employees.
• Commuter benefits for Denver employees.
• Hybrid workplace policy encouraging regular in-person collaboration at the dog-friendly Denver headquarters, for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level