Recruiter - Hospitality.

The Cake Bake Shop Admin LLC•Kissimmee, FL
•$21 - $26

About The Position

The Human Resources Coordinator provides administrative and operational support to the Human Resources department, maintaining confidentiality, accuracy, and professionalism. The role supports day-to-day HR functions, including recruitment, onboarding, employee records, compliance, benefits administration, payroll-related documentation, employee relations support, and HR projects. The coordinator serves as a resource for employees by providing customer service and responding to routine HR inquiries, while helping promote a positive employee experience. The position works closely with the Director of Human Resources and other leaders to support company policies, maintain compliance, and ensure efficient HR operations. It requires strong organization, attention to detail, sound judgment, and discretion when handling confidential information.

Requirements

  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Ability to handle confidential and sensitive information professionally and discreetly.
  • Excellent organizational and time management skills, with strong attention to detail and accuracy.
  • Ability to prioritize multiple projects in a fast-paced environment.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work independently while exercising sound judgment.
  • Professional demeanor and ability to build positive working relationships at all levels of the organization.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Proficiency in Google Suite.
  • Ability to quickly learn new software applications and HR technology.
  • Associate's degree in Human Resources, Business Administration, or a related field preferred; a bachelor's degree is a plus.
  • Minimum of 2 years of Human Resources experience preferred.
  • Experience supporting recruiting, onboarding, benefits, or employee records preferred.

Nice To Haves

  • Experience with Human Resources Information Systems (HRIS), preferably ADP Workforce Now.
  • Experience with applicant tracking systems and recruiting platforms.
  • Bachelor's degree.

Responsibilities

  • Assist with recruiting by posting openings, reviewing applications, scheduling interviews, coordinating hiring, conducting screening calls, and supporting candidate evaluations.
  • Coordinate reference checks, background checks, pre-employment screenings, career fairs, hiring events, and other recruiting initiatives.
  • Maintain applicant tracking records and recruiting metrics.
  • Coordinate new-hire onboarding and orientation; prepare paperwork, ensure documentation is completed, process I-9 employment verification and E-Verify if applicable, and respond to onboarding questions.
  • Coordinate employee badges, uniforms, and onboarding materials as needed.
  • Maintain confidential employee personnel files, electronic records, forms, templates, and department records; ensure documentation is accurate, complete, and compliant.
  • Process employment status changes, including promotions, transfers, pay changes, and separations.
  • Prepare HR correspondence, including employment verification letters, offer letters, and other employee communications.
  • Assist with benefits enrollment and questions, open enrollment, qualifying life events, benefit changes, vendor communications, and benefits records.
  • Support compliance with federal, state, and local employment laws; audit personnel files, I-9s, and HR records; assist with reporting and compliance documentation; and keep labor law posters and employee notices current.
  • Maintain training records and certifications.
  • Respond to routine employee questions about policies, benefits, and HR procedures, and route complex concerns to the Director of Human Resources.
  • Assist with documentation related to corrective action and employee relations matters while maintaining confidentiality.
  • Assist with payroll-related documentation and employee changes, verify demographic and employment records, coordinate employee updates with Payroll, and assist with payroll inquiries as appropriate.
  • Assist with employee engagement initiatives, recognition programs, performance review administration, policy updates, and handbook revisions.
  • Participate in HR audits and special projects.
  • Prepare reports, spreadsheets, presentations, and other HR documentation.
  • Recommend improvements to HR processes and administrative procedures.
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