Human Resources Coordinator

Taco Family of Companies•Cranston, RI

5d•Onsite

About The Position

The Human Resources Coordinator supports the Human Resources, HR Operations, and Talent Management functions for North America through administrative, compliance, orientation, records, reporting, communications, and employee-facing support. This onsite role is a primary point of contact for the department, responding to general employee inquiries and providing information about HR programs, policies, and activities. The coordinator escalates matters as appropriate and maintains strict confidentiality, accuracy, and professionalism. The position coordinates the end-to-end New Employee Orientation process, including pre-boarding readiness, orientation preparation, first-day logistics, required employment documentation, I-9 and E-Verify completion, hiring manager coordination, and follow-up. The coordinator works closely with Talent Acquisition, hiring managers, IT, Facilities, Security, Payroll, and other internal stakeholders to support an organized new-hire experience. Success in the role includes preparing orientation materials and first-day logistics accurately and on time; completing required documentation within compliance deadlines; maintaining accurate, audit-ready employee files, HR records, reports, and compliance documentation; and acknowledging inquiries within 24 hours, resolving or routing them accurately, and supporting quarterly follow-up on stakeholder feedback.

Requirements

High school diploma or equivalent.
At least 5 years of Human Resources and/or administrative experience.
Knowledge of Microsoft Office programs, particularly Excel and Word.
Comfort working with computers and ability to learn HCM, Applicant Tracking Systems, and other systems easily.
Strong attention to detail and accuracy.
Excellent organizational, verbal, and written communication skills.
Ability to manage multiple duties and prioritize.
Professional, customer-service-oriented interpersonal skills and ability to quickly develop rapport with the internal team and employees at all organizational levels.
Motivated and self-directed in a fast-paced team environment.
High reliability.
Ability to maintain strict confidentiality at all times.

Nice To Haves

College courses and/or HR certification.
Bilingual ability in Portuguese, Spanish, Laotian, or Cambodian.

Responsibilities

Provide general support to Human Resources, HR Operations, and Talent Management staff.
Respond to routine HR inquiries from employees and leaders about payroll, time-off accruals, timesheets, policies, and other matters; escalate issues as appropriate.
Post welcome messages for new hires and other HR communications in Taco Talk.
Collect and report data on attendance points, plant appraisals, and Taco Temp conversions.
Staff the department front desk, triage employee inquiries, and relay policy and procedure information using employee handbooks and company policies.
Document assigned processes through Standard Operating Procedures and the Business Operating System.
Order required compliance posters, including those relating to EEO, ADA, and ADEA requirements.
Update and distribute company holiday schedules and life-event notices.
Maintain new-hire, active, and terminated employee files in Cranston in accordance with state and federal regulations; send and request offsite file storage.
Run and compile reports from HR systems and prepare ad hoc reports as needed.
Assist with employee scholarship programs, employee events, and other department programs.
Create employee security badges and update relevant systems with badge information.
Provide administrative support for employee relations documentation, meeting scheduling, and confidential HR records.
Enter and submit department expenses for reimbursement approval.
Distribute incoming and outgoing mail and correspondence.
Help employees access company systems and sign-up lists.
Follow data security protocols and best practices.
Maintain HR calendars for orientation, employee events, compliance deadlines, and recurring reporting.
Support employee engagement activities, recognition programs, service anniversaries, and site events.
Coordinate translation, interpretation, or employee communication support when bilingual resources are needed.
Maintain HR supply inventory, orientation materials, employee forms, and department resources.
Coordinate exit-process logistics, including file updates.
Assist with audit preparation by organizing files, records, reports, and documentation.
Provide backup support for recurring HR administrative processes during team absences.
Prepare new-hire employment files on the Friday before orientation.
Coordinate pre-boarding with Talent Acquisition, hiring managers, IT, Facilities, Security, and Payroll to ensure new hires are ready for their first day.
Conduct new-hire orientation on start dates and coordinate first-day lunch, including invitations to hiring managers.
Complete Form I-9 and E-Verify for all new hires accurately and within compliance deadlines.
Maintain and update orientation materials, presentations, checklists, and schedules.
Coordinate new-hire badge access, parking information, uniforms or PPE, work-location details, and first-day logistics.
Assist with new-employee communications, HR announcements, and distribution lists.
Track and report orientation metrics, including attendance, paperwork completion, and first-day readiness.
Support temporary employee conversion tracking and related recordkeeping.