Human Resources Coordinator

Alterra Mountain Company • Denver, CO

4d • Hybrid

About The Position

The Human Resources Coordinator administers key employee lifecycle processes for Alterra Mountain Company’s Denver headquarters and Ski Butlers. The role supports onboarding, employment verifications, unemployment claims, payroll questions, recruiting, HR projects, and accurate employee records in the HRIS. It requires a proactive, organized professional who can work accurately and confidentially with sensitive information in a fast-paced environment. The position is expected to work in the office 3–4 days per week and be present on new-hire orientation days, most Mondays.

Requirements

• Bachelor’s degree.
• 1–3 years of experience working in an HR Coordinator role, or an equivalent combination of education and experience.
• High proficiency with Microsoft Office applications.
• Working understanding of human resources principles, practices, and procedures.
• Ability to take initiative and follow through on short- and long-term assignments.
• Ability to communicate effectively with HR leaders and people across the organization.
• Ability to manage multiple projects, timelines, and deliverables.
• Ability to solve practical problems in situations with limited standardization.
• Professionalism and care in handling confidential and sensitive information.
• Excellent oral and written communication skills, including the ability to independently compose correspondence.
• Excellent interpersonal skills and an approachable, positive, helpful demeanor.
• Professional or lived experience working in a culturally competent manner with a broad range of people.
• Ability to work in the office 3–4 days per week and attend new-hire orientation days, most Mondays.

Nice To Haves

• Experience using Workday.
• Experience using UKG.

Responsibilities

• Process new-hire onboarding tasks and paperwork, including background checks, I-9 verification, orientation scheduling and facilitation, welcome packets, and workstation setup.
• Coordinate with local IT Support and Office Services teams to provide employees with necessary equipment and supplies.
• Facilitate orientation scheduling and new-hire communications.
• Support seasonal onboarding and offboarding activities for Ski Butlers.
• Respond promptly to employment verification requests.
• Manage incoming issues and concerns through the ticketing system and email, determine appropriate responses, and handle sensitive or confidential matters appropriately.
• Provide project support by tracking deliverables, meeting timelines, and communicating updates and due dates to HR Leadership.
• Process employee transactions, including hires, transfers, promotions, data changes, and terminations.
• Assist with employee promotions, separations, and status changes in the HRIS; validate information and approvals to maintain accurate, compliant personnel files.
• Answer general HR questions and escalate complex employee relations, compliance, or policy matters to HR leadership as appropriate.
• Maintain effective relationships with third-party vendors to support background screening, resolve inquiries, manage billing, and collaborate on workflow improvements.
• Assist with preparing reports, presentations, and workforce data.
• Manage the Shared Services internal communications platform, including content development, newsletter design and distribution, and platform administration; keep content timely, engaging, accurate, and aligned with company priorities.
• Participate in HR projects and continuous improvement efforts to improve efficiency and employee experience.
• Create and maintain a professional, friendly atmosphere that supports a high level of guest service.
• Perform other duties as assigned.

Benefits

• Free Ikon Pass for eligible employees and additional free skiing/riding privileges at Alterra Mountain Company resorts.
• Discounted skiing/riding for friends and family of eligible employees.
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees.
• Discounts on outdoor gear, apparel, rental cars, and other items.
• Medical, dental, vision, life, AD&D, short-term disability, and long-term disability insurance.
• Employee Assistance Program (EAP), health savings accounts (HSAs), and flexible spending accounts (FSAs).
• 401(k) plan with company match.
• Paid parental leave of up to six weeks for eligible employees.
• Commuter benefits for Denver employees.
• Hybrid workplace policy encouraging regular in-person collaboration for eligible employees.
• Short-term and long-term incentives may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level