Human Resources Coordinator

Hard Rock Hotel & Casino Ottawa • Rockford, IL

6d • $18 - $26

About The Position

The Human Resources Coordinator provides administrative and operational support to the Human Resources Department. The role coordinates onboarding, maintains employment eligibility and gaming license records, supports departmental projects and events, and manages internal communications. It also provides courteous service and guidance to candidates, team members, and leaders on HR processes, policies, benefits, onboarding, and licensing requirements.

The coordinator maintains accurate and confidential data in HR systems, spreadsheets, and databases; handles document processing and other clerical duties; and assists with new-hire activities during peak hiring periods. The position may require varying shifts and schedules as needed. Team members must obtain and maintain licenses and certifications required by federal, state, and gaming regulations. Employment is at-will.

Requirements

• High school diploma or equivalent; related education and experience may be interchangeable on a year-for-year basis.
• Experience with Microsoft Office software, specifically Word and Excel.
• Excellent interpersonal and customer service skills.
• Excellent telephone etiquette.
• Excellent verbal and written communication skills.
• Obtain and maintain all licenses and certifications required by federal, state, and gaming regulations.
• Successfully pass a background check.
• Be at least 18 years of age.
• Knowledge of Microsoft Office Suite, Adobe, and other Human Resources software systems.
• Ability to initiate, follow up on, and complete assignments and special projects independently.
• Sound interpersonal judgment and decision-making skills, including discretion when directing administrative tasks and understanding their potential departmental impact.
• Ability to communicate effectively with external contacts and team members at all levels.
• Ability to use required office equipment effectively and efficiently.
• Ability to review and comprehend necessary documentation.
• Ability to compose, type, route, and file correspondence.
• Ability to work varying shifts and schedules as needed.
• Ability to perform effectively in a fast-paced environment.
• Ability to interact professionally with business contacts and customers.

Responsibilities

• Complete Forms I-9, verify I-9 documentation, and maintain employment eligibility records in accordance with federal requirements.
• Maintain gaming license and permit records and assist team members with licensing and renewals.
• Assist Human Resources colleagues with assigned projects and departmental events.
• Serve as a resource to team members on HR processes, policies, benefits, onboarding, and licensing requirements.
• Maintain, track, and update HR system, spreadsheet, and database information accurately, confidentially, and on time.
• Make photocopies; mail, scan, and email documents; and perform other clerical functions.
• Maintain strict confidentiality of data and information.
• Provide timely and courteous internal service to team members at all levels.
• Assist with other new-hire-related functions during peak hiring season.
• Attend and participate in meetings and complete follow-up assignments.
• Attend seminars when needed.
• Perform other duties as assigned.

Benefits

• The employer describes a comprehensive benefits package intended to support team members' health, future planning, and work-life balance. Benefits may vary by employment status; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED