Human Resources Coordinator-NonEx

Churchill Downs Incorporated•Henrico, VA

About The Position

The Human Resources Coordinator supports all operations of the Human Resources office, including record-keeping, HRIS entry, hiring, benefits, training, onboarding, licensing, employee relations, and employee engagement. The role provides service to internal and external guests, handles confidential information, and performs administrative and team-member support duties in a high-volume hospitality environment. Compensation is $17 per hour.

Requirements

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Proficiency in computer skills, including Microsoft Office.
  • Ability to multitask in a high-volume, complex hospitality environment.
  • High school diploma or equivalent.
  • Three years of experience in Human Resources or a related field.
  • Must obtain and maintain a valid racing license.
  • Other combinations of education and experience may be considered.

Responsibilities

  • Provide next-level guest service to internal and external guests and demonstrate the #AddLife culture in interactions with guests and co-workers.
  • Maintain confidentiality of privileged information in accordance with established procedures, company policy, and state regulations.
  • Perform administrative duties, including answering phones, greeting team members, creating and maintaining reports, and entering data into HRIS.
  • Assist with recruitment and onboarding, including scheduling candidates for licensing and orientation, preparing orientation packets, and setting up training space.
  • Answer team-member requests and questions, escalating requests to the position supervisor when appropriate.
  • Maintain an appropriate supply inventory for Human Resources offices and order and receive departmental supplies.
  • Distribute uniforms and accurately track uniform inventory.
  • Resolve problems within the position's scope of authority and recommend courses of action for issues beyond that scope to the supervisor.
  • Assist with planning and executing team-member engagement initiatives, including anniversary, birthday, and promotional announcements.
  • Travel to other properties and facilities on an as-needed basis, infrequently, up to 10%.
  • Perform other related duties as assigned.
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