Human Resources Coordinator - Training and Development

City of San Luis • Fernando Padilla City Building, AZ

4d

About The Position

Under general supervision, performs professional, technical, and analytical duties supporting the City’s Human Resources Department Training and Development program. The coordinator identifies training needs, helps plan and administer training, supports employee development and succession planning, coordinates HR communications and events, and provides service to employees and managers. The role also administers learning platforms and training budgets, evaluates program effectiveness, maintains records and reporting, and performs related duties as assigned.

The position supports employee professional development, leadership coaching and mentoring, cross-functional learning, English-language, on-the-job training, and apprenticeship programs. It also assists with reimbursement administration, succession planning, career growth plans, talent mapping, and organizational charts. The employee collaborates with the HR Manager, other HR areas, educational institutions, employees, and stakeholders.

The work is performed in an office environment that is usually quiet. Certain positions in the classification may require a flexible schedule. Physical demands include regularly sitting, walking, standing, communicating, using hands and arms, and performing repetitive hand or wrist movements; frequent lifting of up to 10 pounds is required. The role involves detailed work, concurrent tasks, communication, data interpretation, and frequent interaction with customers or the public, including dissatisfied individuals.

Requirements

• High school diploma or GED.
• At least three years of progressively responsible human resources experience, preferably in training management roles such as Training Coordinator, Training Assistant, or HR Assistant.
• Valid Arizona driver’s license at the time of appointment, maintained as required throughout employment.
• Residency in the United States and within 25 miles of the City of San Luis.
• Knowledge of intermediate employment laws, regulations, policies, and procedures at the federal, state, and city levels.
• Knowledge of HR practices, including recruitment, benefits, training, development, and employment law.
• Understanding of adult-learning fundamentals and intermediate training administration.
• Knowledge of instructional design and the ability to develop presentations, manuals, and e-learning materials.
• Knowledge of public-sector personnel administration and records management principles and practices.
• Knowledge of customer-service practices and communication strategy, processes, and procedures.
• Ability to lead training sessions, workshops, and seminars.
• Knowledge of legal, ethical, and professional rules of conduct for HR employees.
• Professional English proficiency, including intermediate business English speaking and writing, spelling, grammar, punctuation, and preparation of professional documents.
• Proficiency with MS Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to use basic graphic-design tools such as Canva or Publisher and basic document and fillable-form features in Adobe.
• Familiarity with Human Resources Information Systems, e-learning platforms, learning management systems, and other educational technologies.
• Ability to work independently in a fast-paced environment and as part of a team; demonstrate initiative, resilience, motivation, and flexibility.
• Ability to prioritize work according to deadlines and importance, follow up on routine tasks, anticipate problems, and plan to mitigate risks.
• Ability to train and develop others, establish empathy and rapport, provide individualized learner support, listen actively, and respond to questions and feedback.
• Resourcefulness in researching and resolving problems, acquiring skills, and using resources efficiently.
• Project planning and execution proficiency.
• Excellent time-management and detail-oriented skills.
• Strong work ethic and high professional standards.
• Ability to assess training needs and analyze trends and data to identify areas for improvement.

Nice To Haves

• Associate degree in a related field, bachelor’s degree in education, or similar.
• Bilingual English and Spanish.
• Residency in San Luis.

Responsibilities

• Identify training needs by assessing job-required skills and competencies and evaluating the workforce.
• Assist the HR Manager in creating the annual training plan and overseeing its implementation.
• Coordinate training and workshop logistics, including scheduling, equipment, materials, and participant communications.
• Conduct orientation programs for new employees, volunteers, and students.
• Develop training materials and learning interventions.
• Maintain records of training activities, participant progress, and compliance outcomes.
• Administer the agency’s learning platforms.
• Manage the training budget and use resources cost-effectively.
• Develop key performance indicators, generate reports, and analyze training data as requested by the HR Manager.
• Evaluate training effectiveness using feedback, assessments, and performance metrics, and improve programs accordingly.
• Collaborate with other HR areas and respond to training inquiries from employees, supervisors, managers, and department heads.
• Assist the HR Manager with relationships and collaboration projects involving technical schools, colleges, and universities, including student programs.
• Update training programs to reflect current trends.
• Assist employees with professional development plans and support leadership development, coaching, and mentoring programs.
• Engage employees in cross-functional projects and foster collaboration and diverse skills development.
• Support the HR Manager with continuous improvement interventions.
• Manage English-language, on-the-job training, and apprenticeship programs.
• Promote the agency’s reimbursement policy and provide administrative support to applicants.
• Identify employee development needs using HR activities such as performance evaluations, improvement plans, surveys, disciplinary actions, and promotions.
• Collaborate with the HR Manager to develop and maintain the agency’s succession plan.
• Partner with employees and stakeholders on career growth plans; maintain the succession pipeline and talent map; and use assessment tools to identify workforce skills.
• Prepare program communications, memos, letters, and announcements as needed or requested by the HR Manager.
• Coordinate HR events as requested by the HR Manager.
• Prepare the agency’s organizational charts.
• Perform other related duties as assigned.

Benefits

• The City states its commitment to professional growth and career development.
• Current employees who meet the position’s minimum requirements may receive preferred consideration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED