Human Resources Coordinator
About The Position
The Human Resources Coordinator supports the day-to-day administrative operations of a highly active Human Resources office at the Portola Hotel and Spa in Monterey, California. The role greets visitors, employees, and applicants and assists with incoming calls, walk-in inquiries, employee relations events, payroll, recruiting, and the HRIS system. The coordinator maintains employee and applicant records, supports hiring and onboarding, coordinates interviews and orientations, and assists with benefits administration, performance reviews, employee relations, workplace safety communications, and workers’ compensation claims. The position also supports employee engagement activities and helps ensure that HR practices and records comply with applicable procedures and reporting requirements. Responsibilities may change according to business operational needs.
Requirements
- High school education or equivalent experience required.
- Good verbal and written communication skills.
- Problem-solving ability.
- Computer skills, including accounting programs, Microsoft Word, and Microsoft Excel.
- Excellent interpersonal skills.
- Exceptional organizational skills and attention to detail.
- Ability to maintain confidentiality and objectivity when handling sensitive information.
- Ability to compile facts and figures and maintain meticulous records.
- Ability to work a flexible schedule that may include nights, weekends, and holidays based on company needs.
- Ability to perform essential job functions with or without reasonable accommodation.
Nice To Haves
- A two- to four-year college degree in Business Administration and/or a focus in Human Resources; a combination of experience and education is considered.
- Friendly, energetic, personable demeanor and a passion for customer service.
- Strong interpersonal skills and enjoyment of teamwork and building relationships with coworkers.
- Attentive, courteous, service-oriented approach with guests and employees.
- Authentic listening skills and ability to understand and clarify concerns.
Responsibilities
- Perform administrative duties assigned within the Human Resources Department.
- Greet visitors, employees, and applicants; handle incoming calls and walk-in inquiries.
- Maintain employee records and files, including interview documents and I-9 forms, and complete employment verifications as needed.
- Assist with employee activities, events, employee-of-the-month programs, communications, bulletin boards, and recruitment-related projects.
- Coordinate interviews between candidates and operational departments and monitor the candidate identification and selection process.
- Assist with interviewing and hiring team members as needed.
- Coordinate and conduct applicant reference checks and post-offer background checks as assigned.
- Maintain applicant records, job applications, résumés, and applicant logs; assist with auditing and submitting annual CA Pay Data Reporting, EEO-1 reports, OFCCP Affirmative Action Plans, and Vets 4212 reports as needed.
- Assemble new-hire packets, complete new-hire paperwork, enter new-hire data into the HRIS, and process employee-status changes, including terminations.
- Review candidate information in the applicant tracking system and post job openings on internal and external websites.
- Support and facilitate employee orientation and new-hire training, emphasizing guest service and company culture.
- Ensure the department has resources available to administer employee benefits.
- Process benefit enrollments, eligibility lists, insurance enrollment changes and terminations, and related payroll and insurance-provider documents; administer commuter and COBRA benefits and respond to employee questions.
- Assist with preparation of the performance review process and maintain HRIS data.
- Acknowledge employee concerns in a timely manner and refer or escalate issues to the Department Manager, Director of Human Resources, or Human Resources Manager as appropriate.
- Communicate performance expectations, policies, and procedures, including through the employee handbook.
- Maintain and secure employee files and required employment, performance-management, and compensation documentation; follow file-access, review, audit, and privacy procedures.
- Maintain medical records separately in secure and confidential files.
- Communicate safety and security policies through orientation, safety meetings, bulletin boards, and other channels; help promote workplace safety and reduce accidents.
- Assist with workers’ compensation claims to support employee care and manage costs.
- Assist with employee events, committees, and related activities that promote engagement and morale.
- Compile facts and figures, keep meticulous records, and regularly use a computer, software, and a calculator.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
