Human Resources Coordinator

Miracle Kids Success Academy•Jonesboro, AR

About The Position

Miracle Kids Success Academy (MKSA) and Kids Unlimited Learning Academy (KULA) are seeking a dependable Human Resources Coordinator to support employees and day-to-day HR operations. Working closely with the Human Resources Manager, the coordinator supports recruiting, onboarding, employee records, benefits administration, and other HR activities. The role helps welcome new employees, answers routine questions, and keeps processes organized, accurate, and on track in a busy, team-oriented environment. The coordinator supports the employees of a child-centered organization serving children with developmental delays and disabilities. The organization’s team includes teachers, assistants, therapists, nurses, and other professionals. Services primarily serve children from birth through kindergarten and may expand during summer to include elementary school-aged children with special needs. The position requires a bachelor's degree in Human Resources, Business, or a related field and at least one year of successful experience in a similar position, or an equivalent combination of education and experience. Previous HR experience is preferred; HRIS experience is a plus. The role calls for strong communication, service, organizational, confidentiality, computer, and problem-solving skills, as well as occasional travel to recruiting events and company locations.

Requirements

  • Bachelor's degree from an accredited four-year college or university in Human Resources, Business, or a related field.
  • At least one year of successful experience in a similar position, or an equivalent combination of education and experience.
  • Strong interpersonal and customer service skills.
  • Ability to communicate effectively and professionally with employees, applicants, managers, and others.
  • Strong organizational skills, attention to detail, and accuracy.
  • Ability to maintain strict confidentiality and handle sensitive information with sound judgment and discretion.
  • Ability to manage multiple responsibilities, prioritize tasks, and meet deadlines in a busy environment.
  • Basic computer skills, including familiarity with databases, word processing, spreadsheets, and internet-based programs.
  • Ability to learn new software systems and adapt to changing priorities.
  • Ability to read and interpret policies, safety rules, and other company documents.
  • Ability to prepare routine reports and correspondence and speak effectively before groups.
  • Basic math skills and practical problem-solving abilities.
  • Ability to understand and follow written and verbal instructions.
  • Ability to work independently and collaboratively within a team.
  • Willingness and ability to travel occasionally to recruiting events and company locations.

Nice To Haves

  • Previous Human Resources experience preferred.
  • Experience with Human Resources Information Systems (HRIS) is a plus.

Responsibilities

  • Assist with recruiting by posting job openings, scheduling interviews, communicating with candidates, and preparing new-hire paperwork.
  • Attend career fairs, recruiting events, and community outreach activities to promote MKSA/KULA and support hiring efforts.
  • Coordinate and facilitate new employee onboarding and orientation.
  • Maintain accurate, confidential personnel files and employee records.
  • Assist employees with routine questions about company policies, benefits, payroll, and HR procedures, referring complex matters to HR leadership.
  • Support benefits administration by processing enrollment forms, employee changes, and related records.
  • Track HR workflows and follow up to ensure required documentation is completed accurately and on time.
  • Help maintain current employee records and required postings to support compliance with company policies and applicable employment laws.
  • Track performance evaluation deadlines and assist managers with required documentation.
  • Help coordinate employee training, required certifications, and compliance education.
  • Prepare reports, spreadsheets, and HR metrics as requested.
  • Provide professional, courteous service to employees, applicants, and visitors.
  • Support special projects and suggest ways to improve HR processes.
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