Human Resources Coordinator
About The Position
The People Services Officer is the first point of contact for questions, issues, and requests received through the HR Ticketing System. The role responds promptly and effectively to employee and manager requests concerning HR administration and operations, processes HR transactions accurately and on time, and provides strong customer service to internal and external customers. It focuses on HR data management, collection, and reporting, while providing hands-on administrative support for onboarding, benefits, learning and development, and other HR functions. This is a full-time, Monday-to-Friday role based in the Baton Rouge office, working 8:00 a.m. to 4:30 p.m. Monday through Thursday are in-office days, and Friday is remote/work from home. Remote site visits are required as needed.
Requirements
- 1–3 years of HR-related experience.
- Intermediate computer skills, including Microsoft Word, Excel, and PowerPoint.
- Demonstrated ability to fill positions on time, within budget, and with a high degree of client satisfaction.
- Ability to work independently, pay close attention to detail, and manage multiple tasks in a fast-paced environment.
- Ability to analyze situations and take appropriate action consistent with company policies.
- Ability to maintain effectiveness, drive, and composure in stressful or adverse situations.
- Ability to promote cooperation and team commitment toward common goals.
- Ability to develop fresh ideas and solutions to workplace challenges and demonstrate initiative.
- Ability to maintain accuracy, a positive attitude, and an open mind when business needs, conditions, or work responsibilities change.
- Ability to handle challenging or tense interpersonal situations diplomatically.
- English language proficiency is essential.
- Remote site visits as needed.
Nice To Haves
- Experience in the oilfield or construction industry is preferred but not required.
Responsibilities
- Provide and maintain administrative support for the Human Resources department, including onboarding, offboarding, e-learning, and payroll.
- Answer questions about the ADP payroll system, SuccessFactors (Employee Central), and e-learning.
- Serve as the point of contact for onboarding, offboarding, and staff change transactions.
- File employee paperwork in employee files.
- Coordinate mass data updates related to business changes and requirements, data correction requests, acquisitions, large-scale changes, and other business processes.
- Conduct routine data audits to ensure data accuracy and integrity.
- Participate in reviewing, testing, and implementing SuccessFactors upgrades, system configuration projects, and enhancements.
- Keep up to date with HR trends and best practices.
- Provide documentation for internal and external HR audits.
- Back up distribution of HR communications.
- Enter status change forms based on HR movements and prepare additional paperwork when necessary, including new contracts, rehires, and amendments.
- Manage the People Movements Library.
- Introduce new hires to their team and the organization.
- Arrange new hire orientations.
- Ensure standard processes support a smooth onboarding and offboarding experience.
- Administer benefits.
- Perform other duties as assigned.
- Work within a team and help establish and nurture a team environment that facilitates smooth project delivery.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
