Human Resources - Human Resources Coordinator (On-Call Temporary)

Halekulani Hotel • Honolulu, HI

1d • Onsite

About The Position

As an integral part of a team, the HR Coordinator is responsible for continuously looking for ways to improve each team member’s experience from providing exceptional service to providing clerical and administrative support. This will include, but not limited to, office administrative duties, printing reports, payroll, maintaining employee files, departmental records/logs, recruitment, benefits, safety and training. Provides guidance, support and coordination in the consistent application of policies, procedures and practices of human resources.

Requirements

• Minimum one (1) year experience in Human Resources, preferably an upscale hotel with a large number of team members.
• Familiar with all hotel services/features and activities to respond to team member inquiries accurately.
• Possess strong collaborative, interpersonal communication and organizational skills with attention to detail.
• Strong proficiency in use of Microsoft Office programs such as Word, Excel, Outlook, and PowerPoint.
• Ability to maintain positive team member relations at all times.
• Able to maintain a high level of confidentiality as position will have access to sensitive information.
• Able to maintain a high level of professionalism and demonstrate superior customer service.
• Able to arrive to work on time and be ready to work as scheduled.
• Ability to transport up to 40 pounds.
• Ability to endure various physical movements throughout the work areas.
• Ability to stand/walk for up to 1 – 2 hours throughout work shift.
• Maintain a stationary position for up to 8 hours throughout work shift.

Nice To Haves

• Bachelors in Human Resource Management preferred.

Responsibilities

• Anticipate team members’ needs, respond promptly and acknowledge all team members, however busy and whatever time of day.
• Maintains positive employee relations at all times.
• Resolves complaints, ensuring team member satisfaction.
• Maintains complete knowledge of, and complies with all departmental policies, service procedures, and hotel standards.
• Fosters positive teamwork by working closely within the HR Division to review processes and offer suggestions to champion change.
• Establishes, develops, maintains and updates filing system for the department.
• Retrieves information from files when needed.
• Maintains confidentiality and security of specified hotel information, correspondence, reports and files.
• Sorts and distributes departmental mail.
• Coordinates delivery/messenger services.
• Prepares and sends faxes; distributes faxes to appropriate personnel.
• Prepares IDs and nametags as requested for new hires or existing team members.
• Assists with Benefits, COBRA, Safety, Workers Compensation and Training programs, as needed or assigned.
• Maintains and tracks required certifications for respirator program, liquor commission, spa licenses, drivers’ licenses.
• Maintains an inventory of supplies and required forms, ordering replenishments as necessary.
• Maintain locker room availability inventory.
• Processes reports for birthdays, perfect attendance awards, parking program and other requested items.
• Accurately maintains a cash bank for sales of movie tickets and other miscellaneous sales.
• Perform all other duties as may be required or assigned.

What This Job Offers

• Career Level: Entry Level