Human Resources Coordinator

SPANISH SPEAKING UNITY COUNCIL • Oakland, CA

38d • $31 - $36 • Onsite

About The Position

The Human Resources Coordinator provides administrative and operational HR support across the employee lifecycle, including support for the organization’s Head Start program and its workforce needs. The Coordinator has primary responsibility for leave administration and workers’ compensation coordination, maintains accurate HR records, tracks deadlines, communicates process requirements, and ensures documentation is timely and compliant with applicable federal, state, and organizational requirements. Complex, sensitive, or high-risk matters are escalated to HR leadership for determination.

Requirements

• Bilingual in English/Spanish required.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proficiency in MS Office (Word, Excel, PowerPoint) and HRIS systems is a must.
• Ability to maintain accurate records, handle confidential information, and manage multiple tasks while prioritizing effectively is required.
• Ability to sit and work at a computer for extended periods of time.
• Ability to communicate effectively in person, by telephone, and through electronic communication.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• PHR/SHRM certification being a plus.
• Relevant combination of education, training, and professional experience may be considered in lieu of a degree.
• A minimum of 2-3 years of experience in HR or administrative support is preferred.
• Experience with HR software (ADP is preferred), recruitment processes, and labor laws are highly desirable.
• Strong organizational, communication, and interpersonal skills are essential.
• Comfortable working in a fast-paced environment and supporting a variety of HR functions.
• Ability to respond to employee inquiries and resolve HR-related issues efficiently.
• Ability to occasionally stand, walk, bend, reach, and move throughout office and program locations.
• Ability to occasionally lift and carry materials weighing up to 20-30 pounds.
• Ability to travel between organizational locations and attend meetings, trainings, and events as needed.

Responsibilities

• Coordinate all leaves of absence, mandated (FMLA, CFRA, Pregnancy Disability Leave, ADA/FEHA accommodation-related leave, Paid Family Leave, State Disability Insurance) and non-mandated, including requests, forms, notices, documentation, and tracking.
• Serve as initial point of contact for employees, supervisors, and leave administrators; draft eligibility, designation, approval, denial, and extension correspondence.
• Maintain accurate leave records, track statutory and internal deadlines, and support return-to-work processes.
• Maintain confidentiality and compliance with HIPAA, medical-file separation, and record retention requirements.
• Escalate complex or high-risk matters, including ADA/FEHA interactive process determinations, to HR leadership.
• Coordinate workers’ compensation claims in compliance with California and federal requirements, including injury reporting, DWC-1 claim forms, employer’s reports of injury, and OSHA recordkeeping support.
• Serve as liaison among employees, supervisors, claims administrators, and medical providers; track claim and case status to ensure timely response and resolution.
• Maintain work status reports and documented restrictions; support return-to-work and modified-duty coordination.
• Escalate complex, litigated, or sensitive claims to HR leadership.
• Process new-hire paperwork, HRIS updates, status changes, transfers, promotions, and termination documentation.
• Maintain personnel files, employee records, and HR databases including APD and the learning management system (LMS), with accuracy and appropriate data security.
• Respond promptly and professionally to employment verifications, unemployment insurance claims, wage and garnishment notices, and other third-party inquiries.
• Maintain HR calendars, trackers, and deadlines; support HR audits and compliance reporting.
• Respond to routine HR inquiries from applicants, employees, and supervisors, escalating complex matters as needed.
• Support the HR Manager with recruitment administration: posting openings, initial resume screening, interview scheduling, background checks, and pre-employment requirements.
• Prepare onboarding materials and support orientation logistics and new-hire follow-up.
• Assist with benefits enrollment and routine employee questions on health, dental, vision, retirement, and other offerings, communicating clearly and empathetically.
• Provide administrative support during Open Enrollment, including employee communications, deadlines, and accurate processing of elections.
• Perform duties that support the administration, operations, compliance, and delivery of services for the organization’s Head Start program, as applicable to the position.
• Provide logistical support for HR-sponsored training (scheduling, materials, LMS completion tracking) and for the performance review cycle (calendaring, forms distribution, completion tracking).
• Support HR projects and organizational initiatives; always maintain confidentiality of employee information; perform other duties as assigned.

Benefits

• Two weeks of paid vacation a year
• sick time
• 14 holidays
• up to five floating holidays based on employment status
• medical and dental benefits on the first of the month following 30 days of employment
• life insurance policy at no cost to employees (with the option of increasing policy amount)
• flexible spending account for medical and dependent care costs
• commuter benefits
• 403(b) with employer match
• opportunities for professional development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level