Human Resources Business Partner - Shared Services

University of Washington•Seattle, WA

About The Position

The College of the Environment Dean’s Office is hiring a Human Resources Business Partner – Shared Services. Reporting to the Human Resources Director, this position provides expert HR business-process consultation and complex support to academic and non-academic clients. It ensures that client groups’ Workday activities are handled accurately, efficiently, and in compliance with state, federal, and University requirements. The role also manages visa applications for eligible College faculty and postdoctoral scholars, applying University and federal policies and procedures related to foreign scholars. The position provides first-tier HR consultation, serves as a Workday technical resource, and supports HR lifecycle processes for assigned clients. It also oversees visa sponsorship and employment eligibility verification, monitors compliance, and contributes to audits and process improvements. Special projects include maintaining HR records and resources, supporting the transition of the College intranet to a new My ENV HR platform, and keeping College forms and web resources accurate and current.

Requirements

Bachelor’s degree in human resources, psychology, administration, or a related field; equivalent education and/or experience may substitute where permitted.
Two years of experience working with HR policies, procedures, and best practices across multiple HR competencies, such as talent management, leave administration, training and development, compliance, payroll, or classification and compensation.
Prior experience with HRIS database administration.
Ability to handle confidential information with tact, discretion, and diplomacy and maintain strict confidentiality.
Excellent written and verbal communication skills.
Strong interpersonal skills and the ability to maintain professionalism.
Ability to research and synthesize information and communicate it effectively in writing and verbally to different audiences.
Ability to work independently and as part of a team, manage priorities, demonstrate initiative, multitask, solve problems, and exercise sound judgment in a dynamic, deadline-driven environment.
Accuracy and attention to detail.
Professional-level competency with general Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and HRIS systems; ability to learn new software applications.

Nice To Haves

Prior experience working in an academic setting.
Prior experience supporting designated client-managed groups or shared-services environments.
Prior experience developing and managing HR information resource platforms.
Proficiency in Workday.

Responsibilities

Provide day-to-day first-tier consultation to assigned client groups on University HR policies and procedures.
Provide College-wide HR and Workday business-process consultation as a Workday technical expert.
Use independent judgment and analysis to identify solutions and ensure HR lifecycle processes are completed for assigned client groups.
Monitor Workday transactions, identify issues, and communicate status updates to clients.
Understand client organizational structures, job types, employment programs, reporting relationships, and roles, and make recommendations appropriate to unit needs.
Troubleshoot HR issues and escalate significant matters to the College Human Resources Director.
Participate in College, campus-wide, Shared Services, and HR-specific meetings and committees.
Manage visa sponsorship activities for the College and coordinate with academic client groups and International Scholars Operations to ensure accurate, timely processing under federal and University guidelines.
Serve as the primary point of contact for visa-related problem solving; communicate application processes and status updates to scholars and academic units.
Recommend improvements to visa processes, quality control, and intake procedures; maintain College visa resources and guidelines; and communicate policy updates.
Serve as the subject matter expert for employment eligibility verification and help units meet federal and University requirements.
Monitor compliance through routine audits, resolve discrepancies or potential non-compliance, and communicate updates and process-improvement recommendations.
Review and maintain HR SharePoint records in accordance with University policies and retention requirements.
Support the Dean’s Office IT and HR team in transitioning the College intranet to the My ENV HR platform; maintain web pages and ensure information, forms, and links are accurate and useful.
Collaborate with the Human Resources Business Partner to promote consistent best practices and assess business-process impacts on College units and departments.
Identify and recommend improvements to Shared Services HR processes, quality control, and intake procedures.
Perform other duties as assigned.