Human Resources Business Partner

Longchamp USA•Robbinsville, NJ

About The Position

The Human Resources Business Partner partners with management teams to optimize people, strategy, structure, processes, and culture, and to deliver appropriate HR services and programs. The role provides direct associate-relations support in partnership with leadership, works to improve engagement, and continuously develops talent. It provides advice and consultative services to managers and staff on HR programs and services, including HR operations, staffing and recruitment, succession planning, diversity, performance management, employee relations, and organizational development. The HRBP serves as the key interface between HR and retail, supporting business objectives and building consultative relationships with employees and management. The role manages generalist responsibilities for assigned areas, supports retail talent strategy, coordinates performance management, handles employee-relations matters, and partners with external legal counsel when needed. It also develops HR metrics and uses turnover analysis to identify issues and create plans to address controllable turnover.

Requirements

  • Demonstrated expertise in all aspects of Human Resources Management.
  • Ability to positively influence teams, build effective relationships, and adapt communication style when interacting with associates.
  • High integrity and ability to handle sensitive and confidential information professionally.
  • Ability to coach, support, and develop team coordinators.
  • Ability to prioritize challenging demands and manage time effectively in a fast-paced environment.
  • Promptness in responding to issues.
  • Strong business acumen.
  • Knowledge of local, state, and federal employment laws and regulations, including EEO, wage and hour, employee benefits, and leave policies and practices.
  • Ability to conduct investigations, train and develop staff, and maintain organized documentation.
  • Ability to provide and receive critical feedback to support the growth of associates and oneself.
  • Strong communication and operating instincts, strategic skills, sound business judgment, and ability to achieve goals using HR expertise.
  • Knowledge of human resources and payroll systems, such as Paylocity.
  • Proficiency in MS Office applications, including Excel, Word, and Outlook.
  • Bachelor’s degree.
  • Three to five years of HRBP or generalist experience.
  • Willingness to travel in the US and Canada.

Nice To Haves

  • PHR or SPHR certification.
  • Three or more years of retail experience.

Responsibilities

  • Communicate and demonstrate the company’s Core Values by building trust and respect, strong teams and partnerships, and driving results.
  • Advise on HR strategies that support the organization’s vision, culture, and business needs.
  • Act as the key interface between HR and retail to proactively support business objectives.
  • Build consultative relationships with employees and management.
  • Manage generalist HR duties for assigned areas, including policies and procedures, leadership development, performance management, and terminations.
  • Support the retail team in establishing and executing short- and long-term talent strategies.
  • Inspire, coach, and influence a coaching-in-the-moment culture to improve developmental feedback and performance appraisal experiences.
  • Coordinate the performance management program, ensuring expectations and policy guidelines are met and that activities are conducted effectively and on time.
  • Handle employee-relations matters, including investigating complaints, resolving conflicts, and advising management on appropriate action.
  • Partner with external legal counsel to prepare for or respond to legal actions or complaints, and attend mediations, arbitrations, and other court proceedings as needed.
  • Develop and maintain HR metrics.
  • Analyze turnover to identify business issues proactively and develop plans to address and minimize controllable turnover.
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