Human Resources Business Partner

Chick-fil-A Supply LLC • Lubbock, TX

34d

About The Position

The Sr. Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center in Lubbock, Texas, helping ensure the facility has a workforce capable of meeting operational demands. The role supports recruitment, employee records, onboarding, reward and benefit administration, payroll, employee relations, training, and compliance. It also partners with the Regional Talent Leader and Chick-fil-A Supply leadership to advance the talent strategy and workplace culture at the Distribution Center.

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is a distribution service provider focused on meeting the needs of Chick-fil-A restaurants. It delivers food and products through a seamless delivery experience intended to extend Chick-fil-A's culture of care.

Requirements

• Bachelor’s degree.
• At least 3 years of HR-related experience, including at least 1 year in a distribution or manufacturing environment.
• Demonstrated knowledge of general HR policies, procedures, and practices.
• Ability to build relationships and influence others across multiple operations.
• Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
• Ability to travel occasionally, including overnight trips.
• Experience conducting investigations, including accident investigations and investigations of harassment allegations.
• Experience recruiting and developing a strong, diverse team.
• Some understanding of labor legislation.
• Ability to lead through change management.
• Proficient in English reading, writing, and speaking to follow verbal instructions safely, complete documentation and paperwork, and accurately read and interpret company communications.

Nice To Haves

• Spanish-speaking ability is strongly preferred.
• 5 or more years of HR generalist experience, including 3 or more years in a distribution or manufacturing environment.
• Working knowledge of logistics, warehousing, and IT systems.
• Working knowledge of HRIS systems.
• Working knowledge of payroll administration.
• Working knowledge of innovations in supply chain.
• Working knowledge of safe work practices, including OSHA requirements, for functions performed in a distribution facility.
• Excellent knowledge of employment law and other governmental requirements related to human resources.
• Demonstrated business acumen with HR KPIs and use of data to drive continuous improvement.
• Excellent business communication and presentation skills.
• Food service distribution experience.

Responsibilities

• Support the Regional Talent Leader in executing recruitment initiatives, tracking forecasted hiring needs, coordinating interview logistics, and ensuring a smooth recruitment process.
• Oversee staff records management in the HR system, compile and analyze data for key performance indicators, and provide insights to the Regional Talent Leader.
• Promote employee engagement across Distribution Center departments, respond to employee inquiries, provide timely employee relations support, and develop and execute initiatives reflecting the company’s values of care, safety, and excellence.
• Advise and support team leaders on employment law and government regulations, performance management, team morale, and policies such as FMLA, ADA, and workers’ compensation.
• Oversee the Distribution Center payroll administration process and resolve issues for staff and leaders.
• Maintain awareness of market-driven compensation trends in the industry.
• Partner with Legal and the Regional Talent Leader to ensure compliance with applicable federal and state requirements.
• Coordinate and facilitate training sessions and seminars, and facilitate training when needed.
• Perform other duties as needs arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level