Human Resources Business Partner

IKO • Jacksonville, FL

27d

About The Position

The Human Resources Business Partner II (Plant) partners with site leadership and employees to deliver comprehensive human resources support aligned with operational and organizational goals. The role serves as a trusted advisor to frontline leaders, providing guidance on employee relations, talent acquisition, performance management, workforce planning, organizational effectiveness, and HR compliance. It works collaboratively with HR leadership to implement HR strategies, programs, and initiatives, exercising independent judgment on day-to-day HR matters and escalating complex issues as appropriate.

The position supports HR operations and compliance, including employee lifecycle transactions, payroll administration, timekeeping, benefits administration, attendance management, HRIS maintenance, data integrity, audits, and adherence to employment and workplace legislation. It advises leaders on employee relations and performance matters, supports investigations and change initiatives, and helps recruit and onboard hourly employees. The role also coordinates HR training, maintains training records, and uses workforce data to inform recommendations and operational decisions.

IKO describes itself as a Canadian-owned and operated manufacturer of roofing and building materials with production facilities worldwide. It offers competitive compensation, health care, a challenging workplace, and a commitment to teamwork and integrity. IKO is an equal opportunity employer and offers accommodations on request during the selection process.

Requirements

• Diploma or degree in Human Resources, Business Administration, or a related field.
• At least 3 years of progressive HR experience in an HR Coordinator, HR Generalist, HR Business Partner, Recruitment, or Payroll Support role.
• Demonstrated experience supporting leaders with day-to-day HR matters, employee relations, performance management, and workforce planning.
• Experience administering HR programs, HRIS systems, and compliance processes.
• Strong knowledge of HR operations, employment legislation, payroll practices, timekeeping, benefits administration, employee relations, and HR compliance.
• Proficiency with HRIS systems and Microsoft Office applications.
• Strong analytical, problem-solving, and decision-making abilities.
• Strong investigation, conflict resolution, and facilitation capabilities.
• Strong verbal and written communication skills.
• Ability to work independently, prioritize competing demands, and thrive in a dynamic environment.
• Ability to exercise independent judgment, maintain confidentiality, and adapt professionally to changing operational demands.

Nice To Haves

• CPHR, CHRP, or SHRM designation, or progress toward a designation.
• Experience in a manufacturing and/or unionized environment.
• Experience with Workday.

Responsibilities

• Oversee and support HR operations, including employee lifecycle transactions, payroll administration, timekeeping, benefits administration, attendance management, and HRIS maintenance.
• Ensure the accuracy and integrity of employee data, HR records, and organizational information; resolve discrepancies and conduct routine audits for policy and legislative compliance.
• Maintain knowledge of employment standards, human rights, privacy, health and safety, payroll, and labor requirements.
• Use HR systems and reporting tools to analyze information, identify trends, and support operational decisions.
• Provide practical HR guidance to site leadership and employees, build client relationships, and align HR solutions with business needs.
• Prepare HR documentation, reports, investigation summaries, and presentations.
• Collaborate with Payroll, Health & Safety, Operations, Talent Acquisition, and HR teams to resolve issues and deliver client service.
• Guide supervisors and managers on attendance management, performance concerns, corrective action, policy interpretation, workplace conduct, and employee relations.
• Support workplace investigations by gathering evidence, interviewing employees, documenting findings, and developing recommendations.
• Coach leaders on performance management, performance improvement plans, development planning, and employee accountability.
• Assist with consistent and fair application of policies, procedures, and collective agreements where applicable.
• Manage competing priorities and adapt to changing business and workforce demands in a fast-paced manufacturing environment.
• Analyze employee relations, workforce, and operational issues, identify root causes, and recommend practical solutions.
• Exercise sound judgment and maintain confidentiality when handling sensitive employee matters.
• Support leaders’ people decisions using data, policy interpretation, and business insight.
• Support HR strategies, organizational changes, policy updates, and process improvements; communicate and reinforce change initiatives with site leaders.
• Evaluate program effectiveness and recommend enhancements to employee experience and operational outcomes.
• Support end-to-end recruitment for hourly positions, including sourcing, screening, interviewing, selection, and onboarding with leaders.
• Support onboarding programs to help integrate new employees.
• Develop understanding of plant operations, production objectives, workforce challenges, and key performance indicators; use workforce metrics and business data to recommend HR solutions.
• Coordinate, facilitate, and support HR training, including orientation, policy, leadership development, performance management, and compliance training.
• Maintain training records and monitor completion of mandatory training.

Benefits

• Competitive compensation.
• Health care.
• A progressive and challenging workplace.
• A commitment to teamwork and integrity.
• Accommodations available on request for candidates participating in all aspects of the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree