Human Resources Business Partner

Pushpay • Colorado Springs, CO

26d • $89,000 - $100,000 • Hybrid

About The Position

The Human Resources Business Partner (HRBP) serves as a strategic advisor and trusted partner to leaders and employees, helping drive business success through people strategies, strong employee relations, and operational excellence. The role partners across the organization on organizational effectiveness, talent development, workforce planning, and culture while ensuring compliance with federal, state, and local employment laws. The ideal candidate thrives in a fast-paced SaaS environment, exercises exceptional judgment, maintains meticulous documentation, adopts emerging technologies including AI to improve efficiency, and confidently manages complex employee relations matters across multiple states.

The HRBP works with business leaders, HR leadership, and cross-functional stakeholders to align HR strategies with business objectives. The position advises on organizational design, workforce planning, talent management, performance, engagement, and effectiveness; develops scalable HR solutions; coaches managers through complex employee situations; and leads impartial investigations and legally sound documentation. It also advises on leave and accommodation matters, supports consistent policy application, fosters inclusive and high-performing teams, analyzes workforce data, and leads HR program implementation and organizational change. The role uses HR technology, AI, automation, and analytics with appropriate oversight, confidentiality, and data integrity, and collaborates with Recruiting, Payroll, Legal, and other partners on integrated HR solutions and special projects.

This position follows a hybrid work model: three days each week in the Colorado Springs, Colorado office and two days remote. Total compensation is $89,000–$100,000. Applications are accepted on an ongoing basis.

Requirements

• 6–8 years of progressive Human Resources experience.
• Knowledge of federal employment laws and experience supporting employees across multiple U.S. states with varying employment regulations.
• Demonstrated ability to manage sensitive employee relations matters with sound judgment, professionalism, and discretion.
• Exceptional documentation skills, including producing objective, thorough, and legally defensible employment documentation.
• Experience conducting workplace investigations from intake through resolution.
• Strong analytical and critical-thinking skills, including the ability to assess business risk and recommend practical solutions.
• High attention to detail and excellent organizational and project management skills.
• Experience using HRIS platforms and AI-powered tools to improve productivity, documentation quality, and operational efficiency while maintaining confidentiality and appropriate human oversight.
• Ability to learn and adopt emerging HR technologies and automation tools.
• Ability to interpret employment laws and company policies and communicate complex topics clearly to leaders.
• Ability to influence without authority and build credibility at all organizational levels.
• Strong business acumen and understanding of SaaS business operations and organizational growth.
• Demonstrated experience supporting employees across multiple U.S. states with varying employment laws.
• Experience leading complex employee relations matters, investigations, performance management, and organizational change initiatives.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, or a related field is strongly preferred.
• Experience supporting technology, software, SaaS, or other high-growth organizations.
• Experience supporting mergers, acquisitions, or organizational integrations.
• SHRM or HCI certification.
• Change Management certification.

Responsibilities

• Partner with business leaders, HR leadership, and cross-functional stakeholders to develop and execute people strategies aligned with business objectives.
• Advise leaders on organizational design, workforce planning, talent management, performance, employee engagement, and organizational effectiveness.
• Assess business and talent needs and develop practical, scalable HR solutions in performance management, employee relations, compensation, succession planning, career development, and leadership development.
• Coach and influence managers on performance management, feedback, conflict resolution, documentation, policy interpretation, accommodations, leaves of absence, and difficult conversations.
• Lead and conduct prompt, thorough, impartial employee relations investigations; document findings, assess risk, and recommend resolutions with HR leadership and Legal as appropriate.
• Prepare clear, objective, legally sound documentation related to performance, investigations, corrective actions, organizational changes, accommodations, and other employment matters.
• Advise leaders on leaves of absence and accommodations, maintaining expertise in FMLA, ADA, and applicable laws; partner with the HR & Benefits coordinator on compliant, consistent leave practices across jurisdictions.
• Interpret and apply company policies, employment laws, and HR best practices consistently while maintaining confidentiality and sound judgment.
• Partner with leaders to build high-performing, inclusive teams and foster engagement, accountability, and continuous improvement.
• Analyze workforce metrics, employee feedback, turnover trends, and organizational data to identify opportunities and recommend proactive people strategies.
• Lead communication, implementation, and adoption of HR programs, initiatives, and organizational changes.
• Use HR technology, AI-powered tools, automation, and data analytics to improve efficiency, decision-making, and HR processes while protecting confidentiality and data integrity.
• Collaborate with Recruiting, Payroll, Legal, and other business partners to deliver integrated HR solutions and a consistent employee experience.
• Contribute to cross-functional HR initiatives, process improvements, acquisitions, organizational integrations, and special projects.
• Perform other duties and responsibilities as assigned.

Benefits

• 100% employer-paid medical, dental, and vision premiums for the employee.
• 75% or more employer-paid medical, dental, and vision premiums for dependents.
• 401(k) match.
• Hybrid work model: three days in the Colorado Springs office and two days remote each week.
• Two paid Volunteer Time Off days.
• 12 paid company holidays.
• 15 days of PTO to start, increasing with tenure.
• Paid parental and adoption leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED