HR Business Partner

University of New Hampshire•Keene, NH

14d•$57,590 - $102,850•Onsite

About The Position

Keene State College seeks a Human Resources Business Partner (HRBP) to support the College’s mission by providing strategic guidance and hands-on consultation in human resources and organizational development. The HRBP partners with leaders and employees across a diverse workforce, including operational, academic, administrative, unionized, and non-union environments, tailoring HR strategies to organizational needs. The position is full-time, benefited, on campus in Keene, New Hampshire, with a Monday–Friday schedule. The HRBP provides guidance and consultation on workforce planning, organizational design, employee development, performance management, employee relations, employee initiatives and training, and policy development and application. The HRBP is the primary point of contact for managers and employees navigating HR services and accessing resources and support. The role includes strategic organizational development and partnership, employee relations and compliance, and training and special projects. It uses independent judgment, organizational data and analytics, and collaboration across Human Resources, Legal, Finance, and Academic Administration to support effective decisions, consistent policy application, employee engagement, and continuous improvement.

Requirements

Bachelor’s degree and five years of related personnel or human resources experience, including a year or more in a specialized field if required; or a master’s degree and three years of related experience, including a year or more in a specialized field if required.
Ability to work with and maintain confidential data and information.
Ability to communicate clearly, concisely, accurately, and professionally, verbally and in writing.
Process improvement capability and flexibility to identify better ways to complete work.
Ability to thrive in an ambiguous and rapidly changing environment.
Ability to organize, multitask, and prioritize tasks.
Ability to make recommendations that effectively resolve problems or issues.
Effective interpersonal skills and willingness to collaborate with institutional leaders, the System, and HR colleagues.
Attention to detail and accuracy in a fast-paced environment.
Professionalism, confidentiality, discretion, and good judgment.
Proficiency with standard technology platforms.
Demonstrated problem-solving skills resulting in timely resolution of issues and concerns.

Nice To Haves

Higher education experience.
Work experience in a unionized setting.
Professional human resources certification from SHRM, HRCI, or a similar professional organization.

Responsibilities

Advise leaders on organizational development, workforce planning, staffing structure, succession planning, recruiting, employee development, performance management, organizational learning, and labor relations.
Analyze processes and design improvements that support organizational change and transformation.
Consult on employee engagement in strategic department, unit, and College initiatives.
Counsel, educate, and advise managers and employees on College and University System of New Hampshire policies and collective bargaining agreements.
Guide management through HR processes involving job changes, position requests and updates, position reviews, increases, temporary assignments, equity requests, and performance bonuses.
Collaborate with Human Resources, Legal, Finance, and Academic Administration, and use HCM data and analytics to identify trends and inform HR initiatives.
Gather feedback through stay and exit interviews and collaborate with managers on follow-up actions.
Champion HR initiatives and program changes, including employee and supervisor engagement, training, and communication.
Manage formal and informal employee issues through investigation, mediation, data collection, and analysis; recommend and facilitate resolutions.
Coach and advise supervisors, managers, and employees on employee relations, ADA, legal compliance, collective bargaining agreements, and performance management.
Interpret and consistently apply College and USNH policies, state and federal laws, and collective bargaining agreements, often in partnership with other departments and offices.
Research and compile relevant information to support consistent, compliant resolutions.
Advocate for employee needs and concerns and represent employee perspectives in the campus community.
Promote continuous improvement and learning.
Design and deliver standard and customized HR training on topics such as performance management, team building, supervisory development, succession planning, and orientation.
Lead HR and campus initiatives, special projects, process improvement efforts, and committees.
Review and provide feedback on policy revisions, HR website updates, and campus communications.
Stay current on HR laws and attend professional development activities.
Perform other duties as assigned.