HR Business Partner

TRANZACT•Charlotte, NC
•Hybrid

About The Position

TRANZACT is seeking a Human Resources Business Partner to serve as a strategic partner to leadership across multiple sales center locations. The role supports the success of the sales organization by providing guidance on employee relations and policy interpretation, helping foster a positive workplace that reflects TRANZACT’s “Be Real” values, and creating a strong employee experience. The position requires ownership, initiative, integrity, and the ability to balance multiple priorities in a fast-paced, results-oriented environment. This is a hybrid role requiring in-person work at each Charlotte, North Carolina office at least once a week, with the flexibility to work from home up to three days per week. High-volume periods may require additional in-office days.

Requirements

  • At least 3 years of HR-related experience in a professional setting.
  • Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
  • Passion for people and helping teams succeed.
  • Hands-on problem-solving skills, ownership, follow-through, and commitment to excellence.
  • Consistency, honesty, integrity, and respect.
  • Comfort working in a fast-paced, results-oriented environment and balancing multiple priorities.
  • Ability to work in person at each Charlotte, NC office at least once a week and work from home up to three days per week; flexibility to work additional in-office days during high-volume periods.

Responsibilities

  • Collaborate with sales center leadership to understand their goals, challenges, and day-to-day priorities and provide guidance and solutions.
  • Bring an HR perspective to discussions, confidently challenging ideas when needed to support employees and the organization.
  • Provide employee service and support that upholds the company’s principles and culture.
  • Handle employee inquiries and conflicts with consistency, empathy, and understanding; address concerns while maintaining a fair and respectful work environment and following established processes.
  • Collaborate with Human Resources colleagues to administer policies and procedures consistently across all locations.
  • Represent TRANZACT at internal recruitment events with the recruiting team and engage potential candidates by communicating the company’s culture, values, and job opportunities.
  • Facilitate a welcoming onboarding experience for new hires, including in-person orientations and introductions.
  • Build and maintain strong, collaborative relationships with supported teams and stay engaged with their needs.
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