About The Position

The Manager, Human Resources Business Partner is a strategic advisor to United Pacific’s Operations Leaders, supporting Division Managers and Human Resources Business Partners across the Northwest region and aligning HR strategies with organizational goals. The role serves as the HRBP for an assigned retail division while managing HRBPs supporting additional divisions. It provides leadership and guidance to a field-based HR team and to Store Managers, District Managers, and Division Managers, and acts as the face of HR for the field. Working with the corporate Support Center teams in Talent Acquisition, Benefits, Training, Payroll, and Legal, the Manager leads Employee Relations, Change Management, Talent Management, Benefits processes, and policy application for their regions. The role assesses and anticipates field HR needs, communicates them proactively, and recommends improvements to policies and processes. It also ensures the HRBPs under its leadership maintain business literacy regarding their business units’ financial positions, plans, cultures, and competition.

Requirements

  • At least 5–10 years of human resources experience, specifically in multi-unit environments.
  • At least 5 years of HR or operational leadership experience in retail, convenience-store, or quick-service restaurant industries.
  • Strong business judgment and strategic orientation, including the ability to link HR with business strategies and goals.
  • Excellent written and verbal communication and facilitation skills.
  • Ability to work with employees at all levels.
  • Experience with Microsoft Word, Excel, and PowerPoint.
  • Proven proficiency with HRIS.
  • Excellent interpersonal and coaching skills.
  • Ability to solve problems and make decisions independently.
  • Ability to travel more than 50% of the time.
  • Infraction-free driving record and insurability.

Nice To Haves

  • Bachelor’s degree in business, human resources, or a related field.
  • Prior experience leading other HR team members.
  • Working knowledge of multiple HR disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and California employment laws.
  • Experience working in multi-state environments.
  • Experience with ADP payroll, benefits, recruitment, and performance tools.

Responsibilities

  • Advise Operations Leaders and support Division Managers and regional Human Resources Business Partners.
  • Align HR strategies with organizational goals.
  • Serve as HRBP for an assigned retail division and manage HRBPs supporting additional divisions.
  • Provide guidance and support to the field-based HR team, Store Managers, District Managers, and Division Managers.
  • Partner with corporate teams in Talent Acquisition, Benefits, Training, Payroll, and Legal.
  • Lead Employee Relations, Change Management, Talent Management, Benefits processes, and policy application for assigned regions.
  • Assess and anticipate HR-related needs in the field, communicate those needs proactively, and recommend policy and process improvements.
  • Maintain and foster business literacy concerning business-unit financial positions, plans, cultures, and competition.

Benefits

  • Industry training
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Performance bonuses
  • 401(k) match
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