About The Position

The Manager, Human Resources Business Partner is a strategic advisor to United Pacific’s Operations Leaders, supporting Division Managers and Human Resources Business Partners in their regions and ensuring HR strategies align with organizational goals. The position supports an assigned retail division as its HR business partner and manages other HRBPs who support additional divisions. It provides leadership and guidance to a field-based HR team as well as Store Managers, District Managers, and Division Managers. Reporting to the SVP, Human Resources, the Manager, HRBP serves as the face of HR for the field. Working with the corporate Support Center team, including Talent Acquisition, Benefits, Training, Payroll, and Legal, the role leads Employee Relations, Change Management, Talent Management, Benefits processes, and policy application for its regions. The Manager acts as an employee champion and change agent by assessing and anticipating field HR needs, communicating them proactively, and recommending policy and process improvements that lead to integrated solutions. The Manager and HRBPs under their leadership are also expected to maintain business literacy concerning the business unit’s financial position, midrange plans, culture, and competition.

Requirements

  • A minimum of 5–10 years of human resources experience, specifically in multi-unit environments.
  • A minimum of 5 years of HR or operational leadership experience in the retail, convenience store, or quick-service restaurant industries.
  • Strong business judgment and strategic orientation, particularly in linking HR with business strategies and goals.
  • Excellent written and verbal communication and facilitation skills.
  • Ability to work with all levels of employees.
  • Experience with Microsoft Word, Excel, and PowerPoint.
  • Proven proficiency with HRIS.
  • Excellent interpersonal and coaching skills.
  • Demonstrated ability to solve problems and make decisions independently.
  • Ability to travel more than 50% of the time.
  • Infraction-free driving record and insurability.

Nice To Haves

  • Bachelor’s degree in business, human resources, or a related field.
  • Prior experience leading other HR team members.
  • Working knowledge of multiple HR disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and California employment laws.
  • Experience working in multi-state environments.
  • Experience with ADP payroll, benefits, recruitment, and performance tools.

Responsibilities

  • Advise Operations Leaders and support Division Managers and HR Business Partners across assigned regions.
  • Support an assigned retail division as its HR business partner and manage HRBPs supporting additional divisions.
  • Provide leadership and guidance to a field-based HR team, Store Managers, District Managers, and Division Managers.
  • Lead Employee Relations, Change Management, Talent Management, Benefits processes, and policy application for the regions in partnership with the corporate Support Center team.
  • Assess and anticipate HR-related needs in the field, communicate those needs proactively, and recommend improvements to policies and processes.
  • Ensure the Manager and HRBPs maintain an effective level of business literacy regarding financial position, midrange plans, culture, and competition.

Benefits

  • Industry training
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Performance bonuses
  • 401(k) match
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