Human Resources Benefits Administrator

Great American Insurance Group•Cincinnati, OH

4d•Hybrid

About The Position

The Human Resources (HR) team plays a critical role in supporting employees and fostering a positive, high-performing workplace. Within HR, the Benefits team is responsible for delivering comprehensive employee benefits programs, ensuring compliance with regulatory requirements, and providing exceptional service to employees navigating their benefits and leave needs. We are seeking a Benefits Administrator to join our team. This role will primarily support the administration of employee benefits programs, with a strong focus on leave of absence management. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site two days a week, with the flexibility to work three days remotely.

Requirements

High School Diploma or Associate’s degree in Human Resources, Business Administration, or a related field (or equivalent experience) required
Generally, 3–5 years of Human Resources experience, preferably in benefits administration
Experience supporting leave of absence programs (e.g., FMLA, disability) preferred
Working knowledge of employee benefits and applicable regulations, including ERISA, COBRA, HIPAA, and ACA
Strong organizational skills and attention to detail with the ability to manage multiple responsibilities
Excellent written and verbal communication skills, with a professional and empathetic approach
Ability to handle confidential information with discretion and apply sound judgment in problem-solving

Responsibilities

Administer employee benefits programs, including medical, dental, vision, life, retirement, and other voluntary plans in accordance with company policy and regulatory requirements.
Coordinate and manage leave of absence programs, including FMLA, ADA, short-term and long-term disability, and personal leave.
Track, document, and communicate leave status updates to employees, managers, and other stakeholders.
Serve as a primary point of contact for employee inquiries related to benefits enrollment, eligibility, coverage, and claims.
Partner with external vendors to ensure timely resolution of issues.
Support processing of qualified changes in status, retirements, and death claims.
Assist in planning and executing wellness initiatives (e.g., flu shots, biometric screenings, and mammograms).
Maintain accurate employee benefit records through audits, data validation, and reporting.
Identify opportunities to improve processes and optimize efficiency within benefits administration.
Participate in rotating coverage for employee calls and shared inbox management.
Perform other duties as assigned.