Human Resources Assistant

Central ILSpringfield, IL

About The Position

Temp To Full-Time Front office coordinator will manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, paperwork, scheduling. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Requirements

  • Solid customer service approach
  • Ability to deal efficiently with complaints

Responsibilities

  • Ensure front desk is tidy and has all necessary stationery and material
  • Schedule appointments, call for missed appointments
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Sanitize area after each person leaves
  • Process drug screens and backgrounds
  • Recruit to fill orders
  • Help people apply on the website, fill out background forms as needed
  • Explain how to enter timecards as needed
  • File/fax general office duties
  • Go through calendar and call candidates to set up for interviews or explain to them how to apply
  • Log every call or interaction into Tempworks
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