Austin Aviation - Human Resources Advisor Senior (Leave, ER, Audit)

City of Austin

6d•$72,220 - $90,280

About The Position

Under limited direction, the Human Resources Advisor Senior provides advanced journey-level professional HR support to management and employee groups on a broad range of HR issues and decisions, particularly matters requiring independent discretion. The role is responsible for implementing services and programs in one or more HR areas. At Austin-Bergstrom International Airport, the position focuses on City of Austin leave programs, employee relations, and related audit functions. The advisor proactively researches and resolves leave-management and employee-relations concerns, ensures applicable City policies are administered, and regularly updates leadership on assigned cases. The role provides guidance to employees and management and works with people at all organizational levels in a fast-paced environment. The position collaborates with senior leaders and managers on HR program analysis, implementation, and administration, and provides operational oversight, advice, and analytical support. It resolves complex HR matters, advises managers on decisions, interprets applicable policies and regulations, monitors compliance, analyzes personnel indicators and program data, and recommends corrective actions. It also trains managers and supervisors, maintains HR records and systems, and develops reporting and tracking tools. The position requires travel to multiple sites. Regular hours are 8:00 AM to 5:00 PM, Monday through Friday, though hours may change with departmental needs and may include after-hours, holiday, and weekend work. A skills assessment is required.

Requirements

Bachelor’s degree from an accredited college or university in a related field and four years of HR experience; one additional year of experience may substitute for education, up to a maximum of four years.
Knowledge of federal, state, and local laws and ordinances governing personnel activities.
Knowledge of City practices, policies, and procedures.
Knowledge of HR program administration and management.
Knowledge of coaching and leading the work of others.
Knowledge of critical thinking and analysis principles and applications.
Knowledge of customer service principles.
Skill in overseeing maintenance of HR program and process documentation, data, schedules, records, and files.
Oral and written communication skills.
Ability to handle multiple tasks and prioritize work.
Computer and related software skills.
Data analysis and problem-solving skills.
Planning and organizing skills.
Ability to coordinate deadlines, prioritize work demands, and assign and monitor work.
Ability to handle hostility, conflict, and uncertain situations.
Ability to work with frequent interruptions and changing priorities.
Ability to train others and maintain knowledge in assigned specialized HR areas.
Ability to establish and maintain good working relationships with City employees and the public.
Ability to read, write, and speak English fluently.
Ability to travel to multiple sites; a driving record verification will be conducted, and driving is subject to City driver safety standards.
A skills assessment is required.

Nice To Haves

Experience with Texas Workers’ Compensation rules, statutes, and law.
Experience administering benefits, including Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA) matters.
Experience advising employees and leadership on leave programs.
Experience advising employees and leadership on employee-relations matters.
Ability to travel to multiple sites.

Responsibilities

Partner with senior leaders and management on HR program analysis, implementation, and administration, providing operational oversight, advice, and analytical support.
Manage and resolve complex HR-related issues and monitor agreed-upon actions through resolution.
Advise and influence management on HR-related decisions.
Provide expert advice and counsel to management and employee groups on HR issues, regulations, programs, policies, and procedures.
Interpret HR systems, policies, procedures, strategies, workflows, and regulations, and monitor compliance with applicable requirements and program objectives.
Analyze HR problems using morale indicators and personnel measures such as surveys, turnover, and grievances, and recommend solutions and corrective action programs.
Train managers and supervisors on HR topics and procedures.
Research, gather, analyze, and evaluate information; monitor program trends; quality-check program data; and develop and maintain management reporting.
Monitor and maintain system data, files, records, and reporting; transmit program data files to vendors; and develop, monitor, and implement information-tracking systems.
Administer City of Austin leave programs and address leave-management and employee-relations concerns.
Provide regular updates to leadership on assigned cases.
Travel to multiple sites as part of regular job duties.
May provide leadership, work assignments, evaluation, training, and guidance to others.