Senior Human Resources Advisor

Puget Sound Energy•Bothell, WA

2d•$82,000 - $136,300

About The Position

Puget Sound Energy is hiring two Senior HR Advisors for its Employee and Labor Relations team. Under general supervision, the role administers and executes employee and labor relations programs, policies, and practices, providing strategic guidance to leaders and employees on workplace matters such as conflict resolution, performance management, workforce changes, contract interpretation, and employee engagement. The advisors partner with leaders, employees, union representatives, Legal, and other stakeholders to address complex workplace matters, support compliance with collective bargaining agreements and employment laws, and promote a consistent, positive employee experience. The position involves complex workplace investigations, grievance and dispute resolution, legal and information requests, organizational change, and mentoring HR colleagues. It requires business partnership, consulting, and influencing skills, sound judgment, and the ability to navigate ambiguity and solve complex workplace challenges. Employees are expected to uphold applicable safety compliance standards, support a culture of total safety, conduct business ethically and in accordance with PSE's Code of Conduct, and meet regulatory compliance obligations. Travel throughout PSE's service territory may be needed.

Requirements

Bachelor's degree in a related field and three years of related experience emphasizing labor relations, employee relations, performance management, compensation, and training and development, or an equivalent combination of education and experience.
Demonstrated high ethics and ability to maintain confidentiality.
Solid understanding of local, state, and federal employment law.
Ability to objectively coach employees and management through complex, difficult, and emotional issues.
Customer relations skills, including problem solving and conflict resolution.
Excellent oral, written, and listening communication skills.
Ability to work independently and as part of a team.
Ability to work in a fast-paced and changing environment.
Strong analytical and problem-solving skills.
Group presentation and facilitation skills.
Ability to coach, mentor, and influence others.
Ability to organize and prioritize work.
Proficiency with Outlook, Excel, Word, and PowerPoint.

Nice To Haves

Advanced degree (M.A.) or graduate work in an HR-related field and/or PHR or SPHR certification.
Five years of hands-on experience resolving labor contract disputes and grievances.
Five years of related HR experience, including employee relations, performance management, compensation, and training and development.
Organizational development and diagnosis skills.
Previous managerial experience.
Change management skills.
Experience using SAP or another HRIS system.

Responsibilities

Resolve complex employee and labor relations issues under the guidance of Employee Relations and Labor Relations leadership; conduct workplace investigations, present findings, and recommend resolutions.
Research, participate in, document, and coordinate activities related to grievances, labor contract administration, arbitrations, disciplinary actions, and labor-management meetings.
Advise and consult with managers and employees on employee and labor relations, performance management, leave administration, accommodations, and policy interpretation.
Mentor and support HR team members in complex case management, investigations, and labor relations practices.
Partner with Legal, leadership, and stakeholders to address employee relations matters, respond to legal and information requests, and mitigate organizational risk.
Administer collective bargaining agreements and interpret contract provisions for leaders, employees, and union representatives.
Support the development and implementation of HR programs, policies, training, and resources that strengthen leadership capability and organizational effectiveness.
Educate managers and employees on company policies, procedures, benefits, leaves, performance expectations, and other HR programs to promote consistent application and compliance.
Review and respond to legal requests, requests for information, unemployment claims, and other employment-related inquiries.
Analyze employee and labor relations trends to identify risks, opportunities, and proactive solutions.
Deliver HR and management training programs as required.
Ensure compliance with collective bargaining agreements and applicable federal, state, and local employment laws and regulations.
Travel throughout PSE's service territory as needed to meet with employees, supervisors, and managers.
Perform other duties as assigned.